Office Hours:
Monday through Friday 8 AM - 7 PM
Saturday 10 AM - 2 PM
Phone Number: 940.565.4498
Location: General Academic Building Room 313
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UNT CAS Computing Support Services advances the goals of faculty, staff, and students by providing a computing environment that facilitates research, teaching, and learning. In addition to reacting promptly to computing challenges, it takes pro-active measures that anticipate and prevent potential difficulties. It is committed to using effective communication and a positive attitude to meet customers' needs for computer technology. While not a typical "vision statement," this table represents directions which, as of Tue Jul 13 16:49:06 Central Daylight Time 2004, we expect computing to head. It also includes impact areas and possible responses.

Forecast	Impact and Possible Response(s)
More hacking with reduction in time from vulnerability announcement to corresponding exploits.	Fewer administrative rights/exceptions to prevent propagation and/or compromises. Devices become less personal and more institutional to improve support costs scalability. Reduction in time from vulnerability announcement to corresponding patches (more frequent computer patches).
More viruses	Fewer rights and respective exceptions to prevent propagation and/or compromises. Faster/more frequent virus scanning software updates.
More (and more virus-like) spyware	Virus scanning software manufactures will attack spyware. In turn spyware companies will attempt to defeat virus scanning software. Ultimately, we will need to limit system administration rights and respective exceptions to prevent propagation and/or compromises. Deployment of software dedicated to preventing and/or eradicating spyware.
Microsoft release the "Longhorn" operating system	Faster hardware will be required. More primary and secondary memory will be required. Larger hard disks will be required. How to handle large workstation software updates (bandwidth requirements)?
Increased proliferation of Linux operating systems	More infrastructure (more staff, more training, more hardware). Increased technodiversity to limit impact of Microsoft-related issues.
Continued move to LCD Flat Panel Displays	More workspace. Less eye fatigue. Lower prices due to proliferation and economies of scale.
Move to inexpensive color printers	Faster printing (higher productivity). Cheaper prices (due to proliferation and economies of scale). More reliable printing (higher productivity).
More local (fewer network/workgroup) printers	Faster printing (higher productivity). Cheaper prices (due to proliferation and economies of scale, also no network device needed). More reliable printing because there are fewer steps from software to printer (higher productivity). Less maintenance (no need to maintain network component, and printer prices will make printers more replacable than maintainable).
More (and larger) data transfer devices (like jump drives)	More intellectual property theft. Handle larger data sets.
Data centralized with customer pivoting around it from mobile and desktop systems	Increase need for server disk space. Need better backup solution (SAN mirror 50+ miles away?). How to handle full back-ups? How to detect data corruption?
More "toaster" devices (networkable cameras)	How to handle supporting devices (if at all)?
NetWare NDS becomes a Linux service	When to move to new operating system? What NetWare services will get lost in the transfer?
More network communications (voice/video)	Higher bandwidth needs. Increase reliability will be needed.