CAS CSS News

Howdy, CAS Colleagues,

Please read and act on this email--only you can put habits in place to prot
ect your work and only you know the relative import and sensitivity of your
 work.  I send an email about this topic on a yearly basis because I hope y
ou can prevent the kinds of problems about 70 of our faculty, staff, and st
udent employees experience over the course of a year.


LIMIT PHYSICAL ACCESS

With physical access to a computer or storage device, most technically-incl
ined people can, given enough time and effort, get data.  For example, with
 physical access people can access a (normally) password-protected computer
's locally-stored data in less than 15 minutes.  In much less time they can
 install "key logging" software/hardware to record/upload your keystrokes (
typically hoping to find login ID and password combinations).  Therefore, y
ou should limit risk, especially for mobile devices like notebook computers
, external hard drives, flash drives, etc. (which, when left in vehicles an
d out in the open in homes make very popular targets).  Even if your data d
o not contain sensitive information, you may need to recreate a lot of work
, so it makes sense to back up your data in case of physical destruction/lo
ss.


PROTECT YOUR WORK FROM PHYSICAL DESTRUCTION/LOSS

If you do not currently have a process in place, then take a cue from your 
colleagues, such as Drs. McDaniel or Dickstein, who routinely backup locall
y-stored data to external media.=A0 These data include things you put on yo
ur desktop, local drives (e.g., "C:"), and/or removable media (such as disc
s, "flash" or "thumb" drives, etc.).=A0 If you put files on the network dri
ves (such as the Home, Shared, and Research drives), then we back the data 
up to a Discovery Park repository for you (as well as making it remotely ac
cessible).  However, before making copies to prevent physical destruction/l
oss, it makes sense to consider protecting sensitive data.


PROTECT SENSITIVE INFORMATION

As we get increasingly mobile and loss/theft of mobile devices increases, p
lease remember to secure sensitive data (FERPA-, HIPPA-, PCI DSS-, and othe
r-protected data) by using some sort of software (e.g., TrueCrypt) or hardw
are encryption (e.g., Dr. Beck uses Ironkey flash drives on her Mac and PC)
.  Interestingly, even the loss of a file correlating student names with re
spective course and section information may violate UNT's FERPA guidelines 
(http://www.unt.edu/ferpa/UNT_directory_info.htm).  Once lost, some types o
f work may benefit from appropriate legal protection.


PROTECT YOUR IDEAS (SENSIBLY)

From an intellectual property standpoint, see UNT's well-named "16.13.1 Int
ellectual Property Policy."  I also recommend you watch the following, rece
nt presentation by Harvard Law School's Professor Lawrence Lessig:
http://educause.mediasite.com/mediasite/SilverlightPlayer/Default.aspx?peid=
=3Db84be1d5613841aaae441aac8272e2e7&playFrom=3D1549000
(Note: You may get a prompt to install the "Silverlight" plug-in, which wor
ked fine for me.)

Professor Lessig presents compelling concerns about the role of copyright l
aw in our scholarly and artistic pursuits and, I suggest, provides a basis 
for further discussion with your colleagues and students.


GET HELP FROM EXPERTS

If you have any questions on how to improve the protection of your data fro
m theft and/or destruction, please schedule time with your building's compu
ter tech (see http://www.cascss.unt.edu/ to find yours).  For matters regar
ding intellectual property, contact legal counsel.


Thanks,
Tim Christian
CAS Assistant Dean for Information Technology Services

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Howdy, CAS Colleagues,

The CITC plans to work on a "license server" that SPSS, JAWS, and MAGic sof
tware require.  If you use those programs, please plan to work around the m
aintenance window, which begins at 8 A.M. Friday, November 27th and complet
es by 10 P.M. Sunday, November 29th.  If you have any questions or concerns
, please let me know.

Thanks,
Tim Christian
Assistant Dean for Information Technology Services


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<p class=3DMsoNormal>Howdy, CAS Colleagues,<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>The CITC plans to work on a “license server̶
1; that
SPSS, JAWS, and MAGic software require.  If you use those programs, pl
ease
plan to work around the maintenance window, which begins at 8 A.M. Friday,
November 27<sup>th</sup> and completes by 10 P.M. Sunday, November 29<sup>t
h</sup>.
 If you have any questions or concerns, please let me know.<o:p></o:p>
</p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Thanks,<o:p></o:p></p>

<p class=3DMsoNormal>Tim Christian<o:p></o:p></p>

<p class=3DMsoNormal>Assistant Dean for Information Technology Services<o:p
></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

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Howdy, CAS Faculty and Staff,

To this point, we made Office for Windows software, like Word and Excel, ru
n in "compatibility mode" so other people could easily read documents you c
reate without having to use Office 2007 (e.g., if the recipient used an old
er version).  However, most of the world should now use Office 2007 (newer 
and/or compatible) products, so we plan to change the default for new insta
llations to take advantage of smaller file sizes, improved damaged-file rec
overy, and other features.  We do not think the change should impact existi
ng systems, but want to let you know just in case you notice a change.  Thi
s gradual change should also actively prepare us for the new version of Mic
rosoft Office, which we expect Microsoft to release next calendar year.

If you have any questions or concerns, please contact your building's Compu
ter Tech (visit http://www.cascss.unt.edu/).

Thanks,
Tim Christian
Assistant Dean for Information Technology Services

P.S. - Visit the http://www.techsack.com/2007/08/29/a-note-about-office-200=
7-compatibility-mode/ site to learn how you may actively change to this new
 mode.

P.S.S. - Visit the http://office.microsoft.com/en-us/help/HA100069351033.as=
px site to learn about the new file name extensions (like "docx" and "xlsx"
) and advantages of the new file format (prepare to wade through the "techn
obabble").

Howdy, CAS Faculty and Staff,

As Dean Burggren sometimes remarks, "This is a new campus" and, as Presiden
t Bataille mentioned at Tuesday's convocation, "Sometimes change can be goo
d."

It may prove helpful for you to briefly review a slide presentation I did l
ast month.  Some slide items which people hired before 2006 may find enligh
tening, productive, and/or convenient:
* Get routine notifications before your EUID password expires
* Process your "spam" mailbox every 14 days to limit "lost" email
* Access your email from off-campus via the Web and "smartphones"
* Update your files from off-campus via the Web and "VPN"
* Maintain back-ups for data you store locally
* Contact us for help before working on IT-related grants and/or projects

Reveal "speaker notes" by hovering your mouse over the comment balloons, wh
ich exist in the top left corner of many slides: http://www.cascss.unt.edu/=
solutions/howto/newempl/UNT%20CAS%20Computers%20and%20Computing-200909.pdf

Cheers,
Tim Christian
Assistant Dean for Information Technology Services

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Howdy, CAS Faculty and Staff,
In 1991, CAS Computing Support Services' role was limited to helping studen
ts with desktop computer problems, a role that was extended to the College'
s faculty and staff in 1996.  However, over the past five years we began to
 offer additional services to further help faculty, staff, and students wit
h research, instruction, public outreach, and business process improvements
.  Some examples of these services are:
*         Software development
*         Web site development
*         Kiosk Services
*         MacOS, Linux, and Windows desktop and server services
*         Instructional computer lab
*         Specialized computer lab services
*         Project quotes (for grants) and collaboration, etc.
To better-represent our current mission and our more active engagement in t
he College's efforts to improve the quality of instruction and research, we
 will change our name to "CAS Information Technology Services."  The new na
me is consistent with the de facto industry standard name (by a factor, acc
ording to Google, of 34 to 1) and should help constituents comprehend our o
rganizational role.
If you have any questions or concerns, please let me know.
Thanks,
Tim Christian
Assistant Dean for Information Technology Services

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<p class=3DMsoNormal>Howdy, CAS Faculty and Staff,<o:p></o:p></p>

<p class=3DMsoNormal>In 1991, CAS Computing Support Services’ role wa
s
limited to helping students with desktop computer problems, a role that was
extended to the College’s faculty and staff in 1996.  However, o
ver the
past five years we began to offer additional services to further help facul
ty,
staff, and students with research, instruction, public outreach, and busine
ss
process improvements.  Some examples of these services are:<o:p></o:p>
</p>

<p class=3DMsoNormal style=3D'mso-margin-top-alt:0in;margin-right:0in;margi
n-bottom:
0in;margin-left:38.15pt;margin-bottom:.0001pt;text-indent:-.25in;line-heigh
t:
12.0pt;mso-line-height-rule:exactly;mso-list:l0 level1 lfo1'><![if !support
Lists]><span
style=3D'font-family:Symbol'><span style=3D'mso-list:Ignore'>·<span
style=3D'font:7.0pt "Times New Roman"'>      
  
</span></span></span><![endif]>Software development<o:p></o:p></p>

<p class=3DMsoNormal style=3D'mso-margin-top-alt:0in;margin-right:0in;margi
n-bottom:
0in;margin-left:38.15pt;margin-bottom:.0001pt;text-indent:-.25in;line-heigh
t:
12.0pt;mso-line-height-rule:exactly;mso-list:l0 level1 lfo1'><![if !support
Lists]><span
style=3D'font-family:Symbol'><span style=3D'mso-list:Ignore'>·<span
style=3D'font:7.0pt "Times New Roman"'>      
  
</span></span></span><![endif]>Web site development<o:p></o:p></p>

<p class=3DMsoNormal style=3D'mso-margin-top-alt:0in;margin-right:0in;margi
n-bottom:
0in;margin-left:38.15pt;margin-bottom:.0001pt;text-indent:-.25in;line-heigh
t:
12.0pt;mso-line-height-rule:exactly;mso-list:l0 level1 lfo1'><![if !support
Lists]><span
style=3D'font-family:Symbol'><span style=3D'mso-list:Ignore'>·<span
style=3D'font:7.0pt "Times New Roman"'>      
  
</span></span></span><![endif]>Kiosk Services<o:p></o:p></p>

<p class=3DMsoNormal style=3D'mso-margin-top-alt:0in;margin-right:0in;margi
n-bottom:
0in;margin-left:38.15pt;margin-bottom:.0001pt;text-indent:-.25in;line-heigh
t:
12.0pt;mso-line-height-rule:exactly;mso-list:l0 level1 lfo1'><![if !support
Lists]><span
style=3D'font-family:Symbol'><span style=3D'mso-list:Ignore'>·<span
style=3D'font:7.0pt "Times New Roman"'>      
  
</span></span></span><![endif]>MacOS, Linux, and Windows desktop and server
services<o:p></o:p></p>

<p class=3DMsoNormal style=3D'mso-margin-top-alt:0in;margin-right:0in;margi
n-bottom:
0in;margin-left:38.15pt;margin-bottom:.0001pt;text-indent:-.25in;line-heigh
t:
12.0pt;mso-line-height-rule:exactly;mso-list:l0 level1 lfo1'><![if !support
Lists]><span
style=3D'font-family:Symbol'><span style=3D'mso-list:Ignore'>·<span
style=3D'font:7.0pt "Times New Roman"'>      
  
</span></span></span><![endif]>Instructional computer lab<o:p></o:p></p>

<p class=3DMsoNormal style=3D'mso-margin-top-alt:0in;margin-right:0in;margi
n-bottom:
0in;margin-left:38.15pt;margin-bottom:.0001pt;text-indent:-.25in;line-heigh
t:
12.0pt;mso-line-height-rule:exactly;mso-list:l0 level1 lfo1'><![if !support
Lists]><span
style=3D'font-family:Symbol'><span style=3D'mso-list:Ignore'>·<span
style=3D'font:7.0pt "Times New Roman"'>      
  
</span></span></span><![endif]>Specialized computer lab services<o:p></o:p>
</p>

<p class=3DMsoNormal style=3D'margin-left:38.25pt;text-indent:-.25in;mso-li
st:l0 level1 lfo1'><![if !supportLists]><span
style=3D'font-family:Symbol'><span style=3D'mso-list:Ignore'>·<span
style=3D'font:7.0pt "Times New Roman"'>      
  
</span></span></span><![endif]>Project quotes (for grants) and collaboratio
n,
etc.<o:p></o:p></p>

<p class=3DMsoNormal>To better-represent our current mission and our more a
ctive
engagement in the College’s efforts to improve the quality of instruc
tion
and research, we will change our name to “<b>CAS Information Technolo
gy
Services</b>.”  The new name is consistent with the de facto ind
ustry
standard name (by a factor, according to Google, of 34 to 1) and should hel
p
constituents comprehend our organizational role.<o:p></o:p></p>

<p class=3DMsoNormal>If you have any questions or concerns, please let me k
now.<o:p></o:p></p>

<p class=3DMsoNormal>Thanks,<br>
Tim Christian<br>
Assistant Dean for Information Technology Services<span style=3D'font-size:
11.0pt;
line-height:115%'><o:p></o:p></span></p>

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Howdy, CAS Faculty and Staff,

CAS has seen a marked increase in the number and severity of "malware" prog
rams on Windows computers.  Our recent testing of an antivirus software upg
rade shows it works much better than our current version to catch and clean
 "malware" software-and it generally deploys very quietly and correctly.  W
e plan to start rolling it out Thursday or Friday to all CAS Windows comput
ers.  The CITC plans to make this Windows-only upgrade (McAfee VirusScan v8
.7) available for download/installation on faculty, staff, and student home
 (non-UNT) personal computers in the future via the http://security.unt.edu=
/resources/antivirus/ web site.

We plan to upgrade SPSS from v15 to v17 before September because our Window
s license for the older version expires soon.  If you use Windows and it do
esn't automatically update before September, try using the "Run Advertised 
Programs" software to install the new version (v17).  If you run into probl
ems, contact your building's technical support (see http://www.cascss.unt.e=
du/).  Because of licensing differences, MacOS users can, at their discreti
on, request an upgrade to SPSS v17 by contacting their building's technical
 support.

Write to you later,
Tim Christian
Assistant Dean for Information Technology Services


--_000_6ECC066343E2EF4BB464D40AEEDF36B382F9E3B18AGABMB03adunte_
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<p class=3DMsoNormal>Howdy, CAS Faculty and Staff,<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>CAS has seen a marked increase in the number and sever
ity of
“malware” programs on Windows computers.  Our recent testi
ng
of an antivirus software upgrade shows it works much better than our curren
t
version to catch and clean “malware” software—and it gene
rally
deploys very quietly and correctly.  We plan to start rolling it out
Thursday or Friday to all CAS Windows computers.  The CITC plans to ma
ke this
Windows-only upgrade (McAfee VirusScan v8.7) available for download/install
ation
on faculty, staff, and student home (non-UNT) personal computers in the fut
ure via
the http://security.unt.edu/resources/antivirus/ web site.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>We plan to upgrade SPSS from v15 to v17 before Septemb
er
because our Windows license for the older version expires soon.  If yo
u
use Windows and it doesn’t automatically update before September, try
 using
the “Run Advertised Programs” software to install the new versi
on (v17). 
If you run into problems, contact your building’s technical support (
see <a
href=3D"http://www.cascss.unt.edu/">http://www.cascss.unt.edu/<;/a>).  
Because
of licensing differences, MacOS users can, at their discretion, request an
upgrade to SPSS v17 by contacting their building’s technical support.
<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Write to you later,<o:p></o:p></p>

<p class=3DMsoNormal>Tim Christian<o:p></o:p></p>

<p class=3DMsoNormal>Assistant Dean for Information Technology Services<o:p
></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

</div>

</body>

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--_000_6ECC066343E2EF4BB464D40AEEDF36B382F9E3B18AGABMB03adunte_--

Howdy, CAS Faculty and Staff,

On Sunday, August 23rd, the CITC plans to install some updates to improve n
etwork security.  Sometime during that day (beginning at 7:00 A.M.), you ma
y experience a couple five to ten minute network service outages.  Local so
ftware (such as Word and Excel) should continue to work during the update. 
 If you experience computer problems on Monday, August 24th, try restarting
 your computer before contacting us at x4498.

Please contact me with any questions or concerns.

Thanks,
Tim Christian
Assistant Dean for Information Technology Services

Howdy, CAS Faculty and Staff,

We've seen a rise in the number of users reporting email with the subject, 
"Important Information From Help Desk."  The respective email prompts the r
ecipient (perhaps you) to email someone your account and password.  NO comp
uting support staff should ever ask you for your login account's password a
nd you should not provide it to anybody (you should not permit anybody to u
se your account).  You can cite UNT Policy 3.10 to support your position.

If you fell prey to the aforementioned email, please login at the https://a=
ms.unt.edu/ site to change your password.  You should also change your pass
word anyplace else you use the compromised password.

To limit your exposure to fraudulent and spam email in the future, please l
earn how to correctly forward your email to the spam appliance vendor.  See
 the http://www.cascss.unt.edu/solutions/howto/spam.unt.edu/#report site fo
r more information.

Thanks,
Tim Christian
Assistant Dean for Information Technology Services

Howdy, CAS Faculty and Staff,

As we near successful completion of another semester (you did it!), effecti
ve use of communication technology becomes critical for student success and
 may improve your quality of life.  Please review the following reminders r
egarding popular campus email solutions.

SPAM QUARANTINE
Remember to check your https://spam.unt.edu/ Spam Quarantine every 14 days.
  You may find information regarding UNT spam appliance usage (safelisting,
 blocklisting, etc.) at the http://www.cascss.unt.edu/solutions/howto/spam.=
unt.edu/ Web site.  The site also notes how you can easily report spam, whi
ch gradually teaches the spam system for everyone's benefit.

EAGLECONNECT
Helpful instructors and supervisors coach their students to use UNT's offic
ial student-only email system, EagleConnect, in lieu of Gmail, Hotmail, etc
.  The EagleConnect system lends the student's email more credibility (due 
to institution affiliation) with (especially UNT) recipients and also helps
 usher student email past the campus' spam filter system.  You may also wan
t to consider further developing your students to realize the utility of ke
eping work and personal email (and other data) separate.  Good life instruc
tion in these areas should benefit your student and help sustain your legac
y.

WEB
You can check your email from any Web location via the https://webmail.unt.=
edu/ web site.  The site works best via Microsoft Windows' Internet Explore
r.  If you disdain use of Internet Explorer, consider using your favorite s
oftware (e.g., Firefox) for Web browsing and just think of Internet Explore
r as a work email program (setting its home page to https://webmail.unt.edu=
/).

SMARTPHONE
Finally, you may also access your email (and calendars, task lists, etc.) f
rom a healthy number of smart phones:
* iPhones: http://messaging.unt.edu/node/353
* Blackberry-based: https://messaging.unt.edu/node/424
* Windows Mobile-based: https://messaging.unt.edu/node/198

If you have any questions, please contact your building's computer support 
tech (see www.cascss.unt.edu).

Cheers,
Tim Christian
Assistant Dean for Information Technology Services

Howdy, CAS Faculty and Staff,

Since we cannot know how the latest influenza strain activity and response 
may affect your normal work effort, you may want to consider this email in 
the near future and/or save it for future reference.

We recommend people store files on the servers (home, shared, and research 
directories) because we back those data up for you.  It also helps because 
if your computer goes down or gets upgraded, your data remains in the same 
secure location and you may easily access it by logging into another CAS ca
mpus computer.  More to the point of this email, you may also access your n
etwork-based files remotely using a variety of methods, which I share with 
you below.

EXTERNAL, PORTABLE STORAGE
Most people use an external storage device, like a USB flash drive, to tran
sport files to and from locations.  This approach works well but you must r
emember to copy files to/from the device.  Even if you use the drive as you
r primary storage (to avoid upload/download activity), you must still remem
ber to back it up periodically.  If you store sensitive data (student, clie
nt, and/or financial information), we strongly recommend you consider buyin
g the basic version of IronKey (https://www.ironkey.com/).  For Windows use
rs, we also provide "SyncToy" (available under "Run Advertised Programs") w
hich, when properly set up, automatically synchronizes data between storage
 locations.   As an aside, the larger (size and capacity) Western Digital e
xternal drive models (such as the "Passport" series) seem to work well for 
people.

WEB-BASED ACCESS
You may also securely access server-based files (home, shared, research dir
ectories) via the Web.  This approach proves useful for people who prefer n
ot to carry an external device with them and want to access their files fro
m any Web-based location (conferences, cafes, home, etc.).  With this appro
ach, if you need to update files you download them, edit them, then upload 
them again, which adds a few steps to your work flow.  See the
http://www.cascss.unt.edu/solutions/howto/mapdrives/webfile.php site for mo
re information on how to access network-based files remotely.

DIRECT-FILE ACCESS
Finally, our more advanced users may prefer to use a "VPN" solution.  This 
approach, while it requires extra effort and skill, proves ideal for off-ca
mpus users who want to directly update their network-based files and avoid 
the extra steps of moving data around (see above solutions).  Additionally,
 the "VPN" solution makes your remote computer look like it runs on the UNT
 campus, so you may access campus-only services like some of the library's 
electronic journals and other research services.  However, you should only 
consider this approach for computers in your control (e.g., a personal home
 computer) since it requires you to install special software to integrate w
ith the campus network.  See the http://www.cascss.unt.edu/solutions/howto/=
casvpn/ web site for more information.

If you have any questions or concerns, please contact your building's techn
ical support staff (see http://www.cascss.unt.edu/index.php).

Write to you later,
Tim Christian
Assistant Dean for Information Technology Services

--_000_6ECC066343E2EF4BB464D40AEEDF36B36FEC30767AGABMB03adunte_
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Howdy, CAS Faculty and Staff,

Today the much-publicized, low-risk (to date), Windows-based Conficker "mal
ware" (bad software) may have received instructions to do naughty things.

It's a great opportunity to remember one of your benefits: UNT leverages it
's buying power to subsidize some software purchases for you, sometimes at 
a great discount from retail prices.  For example, currently you may downlo
ad and use (as long as you remain an employee and/or student) virus scannin
g software  at no charge (UNT even pays for updates).  If you currently use
 something else and want to switch, ensure you remove the other software fi
rst, then follow the instructions at the http://security.unt.edu/resources/=
antivirus site.

If you currently use McAfee, it just takes a moment to check to see if it i
s routinely updating the virus detection definition files<http://www.cascss=
.unt.edu/solutions/howto/virusscanversion/> (e.g., my current update reads 
April 8th).  By checking, you can see if Conficker (or similar) already con
trols your system (Conficker blocks access to antivirus sites).

Some other smart, systemic ways to limit your home or unsupported computer'
s risk: Update software regularly (e.g., enable Windows automatic updates<h
ttp://www.microsoft.com/protect/computer/updates/mu.mspx>;) and use a regula
r (not "Administrator" level) user account by default, which usually limits
 malware from being able to strongly root itself in your system (if at all)
.  Of course, Apple Mac OS and GNU/Linux users enjoy much fewer malware pro
blems because their smaller market share remains less appetizing to attacke
rs.

Cheers,
Tim Christian
Assistant Dean for Information Technology Services

P.S. - For liability reasons, we cannot work on non-UNT systems, so please 
use our advice at your own risk.


--_000_6ECC066343E2EF4BB464D40AEEDF36B36FEC30767AGABMB03adunte_
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<div class=3DSection1>

<p class=3DMsoNormal>Howdy, CAS Faculty and Staff,<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Today the much-publicized, low-risk (to date), Windows
-based
Conficker “malware” (bad software) may have received instructio
ns to
do naughty things.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>It’s a great opportunity to remember one of your
benefits: UNT leverages it’s buying power to subsidize some software 
purchases
for you, sometimes at a great discount from retail prices.  For exampl
e, currently
you may download and use (as long as you remain an employee and/or student)
 virus
scanning software  at no charge (UNT even pays for updates).  If 
you currently
use something else and want to switch, ensure you remove the other software
 first,
then follow the instructions at the <a
href=3D"http://security.unt.edu/resources/antivirus">http://security.unt.ed=
u/resources/antivirus</a>
site.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>If you currently use McAfee, it just takes a moment to
 <a
href=3D"http://www.cascss.unt.edu/solutions/howto/virusscanversion/">check 
to see
if it is routinely updating the virus detection definition files</a> (e.g.,
 my
current update reads April 8<sup>th</sup>).  By checking, you can see 
if Conficker
(or similar) already controls your system (Conficker blocks access to antiv
irus
sites).<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Some other smart, systemic ways to limit your home or
unsupported computer’s risk: Update software regularly (e.g., <a
href=3D"http://www.microsoft.com/protect/computer/updates/mu.mspx">enable W
indows
automatic updates</a>) and use a regular (not “Administrator” l
evel)
user account by default, which usually limits malware from being able to st
rongly
root itself in your system (if at all).  Of course, Apple Mac OS and G
NU/Linux
users enjoy much fewer malware problems because their smaller market share 
remains
less appetizing to attackers.<o:p></o:p></p>

<p class=3DMsoNormal> <o:p></o:p></p>

<p class=3DMsoNormal>Cheers,<o:p></o:p></p>

<p class=3DMsoNormal>Tim Christian<o:p></o:p></p>

<p class=3DMsoNormal>Assistant Dean for Information Technology Services<o:p
></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>P.S. – For liability reasons, we cannot work on 
non-UNT
systems, so please use our advice at your own risk.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

</div>

</body>

</html>

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Content-Type: text/plain; charset="us-ascii"
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Howdy, CAS Faculty and Staff,

For the first time since we began supporting Dell notebook computers, we pr
esent a new enterprise grade (more durable and longer serviceability than l
ower-priced models) series of notebooks, known as the "E" series (replacing
 the "D" series, such as the "D630" model).  In particular, the new E4300 "
Ultra-Portable" (3.3 lbs/1.5 kg; Width: 12.2"/310.0mm; Depth: 8.6"/217.4mm;
 Height: 1.0-1.1"/25.4-29.0mm) may intrigue some of you "road warriors."

As usual, for service and wired network access, please order what we recomm
end on the CAS Computing Hardware Web site<http://www.cascss.unt.edu/hardwa=
re/> or contact the respective person (noted on the site) if you do not thi
nk it meets your needs.  The ready-to-order quotes on the CAS Computing Har
dware Web site<http://www.cascss.unt.edu/hardware/>; include automated out-o
f-the box UNT CAS setup service, three year part warranty, "Complete Care A
ccidental Damage Protection" (in case of beverage spills, dropping, and sim
ilar), an extra battery, and other things not typical in the UNT base confi
guration.

If you have any questions about the configurations or quotes, please contac
t Joel Phillips<mailto:Joel.Phillips@unt.edu?mailto:Joel.Phillips@unt.edu?S
ubject=3DWindows%20Hardware%20Query>.

Thank you for your time,
Tim Christian
Director, CAS Computing


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<div class=3DSection1>

<p class=3DMsoNormal>Howdy, CAS Faculty and Staff,<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>For the first time since we began supporting Dell note
book computers,
we present a new enterprise grade (more durable and longer serviceability t
han
lower-priced models) series of notebooks, known as the “E” seri
es (replacing
the “D” series, such as the “D630” model).  In
particular, the new E4300 “Ultra-Portable” (3.3 lbs/1.5 kg; Wid
th:
12.2"/310.0mm; Depth: 8.6"/217.4mm; Height: 1.0-1.1"/25.4-29
.0mm)
may intrigue some of you “road warriors.”<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>As usual, for service and wired network access, please
 order
what we recommend on the <a href=3D"http://www.cascss.unt.edu/hardware/">CA
S
Computing Hardware Web site</a> or contact the respective person (noted on 
the
site) if you do not think it meets your needs.  The ready-to-order quo
tes on
the <a href=3D"http://www.cascss.unt.edu/hardware/">CAS Computing Hardware 
Web
site</a> include automated out-of-the box UNT CAS setup service, three year
 part
warranty, “Complete Care Accidental Damage Protection” (in case
 of
beverage spills, dropping, and similar), an extra battery, and other things
 not
typical in the UNT base configuration.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>If you have any questions about the configurations or
quotes, please contact <a
href=3D"mailto:Joel.Phillips@unt.edu?mailto:Joel.Phillips@unt.edu?Subject
=3DWindows%20Hardware%20Query">Joel
Phillips</a>.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Thank you for your time,<o:p></o:p></p>

<p class=3DMsoNormal>Tim Christian<o:p></o:p></p>

<p class=3DMsoNormal>Director, CAS Computing<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

</div>

</body>

</html>

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Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

CAS Faculty & Staff,

Microsoft released, and we have approved for installation, a critical and o
ut-of-band security update for all versions of Windows.

If your machine is left on at night, the update will download, install and 
reboot it around 3 am. If you turn your machine off, this process will occu
r after you power on the machine in the morning. Your computer may reboot w
ith little or no warning. If your computer prompts you to restart, you shou
ld.

For more information, please see:
http://www.microsoft.com/technet/security/Bulletin/MS08-067.mspx
http://support.microsoft.com/kb/958644

Joel Phillips

  CAS Computing Support
  University of North Texas
  joel.phillips@unt.edu
  940.565.4498



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<div class=3DSection1>

<p class=3DMsoNormal>CAS Faculty & Staff,<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Microsoft released, and we have approved for installat
ion, a
critical and out-of-band security update for all versions of Windows.<o:p><
/o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>If your machine is left on at night, the update will
download, install and reboot it around 3 am. If you turn your machine off, 
this
process will occur after you power on the machine in the morning. Your comp
uter
may reboot with little or no warning. If your computer prompts you to resta
rt,
you should.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>For more information, please see:<o:p></o:p></p>

<p class=3DMsoNormal>http://www.microsoft.com/technet/security/Bulletin/MS0=
8-067.mspx<o:p></o:p></p>

<p class=3DMsoNormal>http://support.microsoft.com/kb/958644<;o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Joel Phillips<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>  CAS Computing Support<o:p></o:p></p>

<p class=3DMsoNormal>  University of North Texas<o:p></o:p></p>

<p class=3DMsoNormal>  joel.phillips@unt.edu<o:p></o:p></p>

<p class=3DMsoNormal>  940.565.4498<o:p></o:p></p>

<p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Arial","s
ans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=3DMsoNormal><o:p> </o:p></p>

</div>

</body>

</html>

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Howdy, CAS Faculty and Staff,


A large number of people received an email regarding: EIS Financial System 
Primary Email Address Changed.  CITC is in the process of fixing this probl
em.  The trouble ticket notes they expect to remedy the problem before noon
 today and will send another email to affected users when it is fixed.



Write to you later,

Tim Christian

Director, CAS Computing

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//www.w3.org/TR/REC-html40">

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<div class=3DSection1>

<p class=3DMsoNormal>Howdy, CAS Faculty and Staff,<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoPlainText>A large number of people received an email regardin
g: EIS
Financial System Primary Email Address Changed.  CITC is in the proces
s of
fixing this problem.  The trouble ticket notes they expect to remedy t
he
problem before noon today and will send another email to affected users whe
n it
is fixed.<o:p></o:p></p>

<p class=3DMsoPlainText><o:p> </o:p></p>

<p class=3DMsoPlainText><span style=3D'font-size:11.0pt;font-family:"Calibr
i","sans-serif"'>Write
to you later,<o:p></o:p></span></p>

<p class=3DMsoPlainText><span style=3D'font-size:11.0pt;font-family:"Calibr
i","sans-serif"'>Tim
Christian<o:p></o:p></span></p>

<p class=3DMsoPlainText><span style=3D'font-size:11.0pt;font-family:"Calibr
i","sans-serif"'>Director,
CAS Computing<o:p></o:p></span></p>

</div>

</body>

</html>

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Howdy, CAS Faculty and Staff,

If you have computers shared by multiple individuals (typically, research l
abs and instructor clusters), you may recall a "Force Logoff" button enabli
ng someone to log-off a user to enable login by someone else.  While not id
eal, it is better to do that then reboot the computer.  Ideally, to prevent
 data loss/corruption, users in those environs should logout of the compute
r when they finish their work.  However, if you want to try this alternate 
solution (the original one was from Novell, which we no longer license), pl
ease do the following on each respective computer:

1.       Select: Start/Run...

2.       Copy and paste the following into the text entry box: cmd /c hostn
ame && pause

3.       To run the command, click: OK

4.       Copy and paste the displayed text into an email to joel.phillips@u
nt.edu

If you need help, please contact your building tech (see http://www.cascss.=
unt.edu/ ).

Our gratitude to Economics for helping us test and refine this solution.

Thank you,
Tim Christian
Director, CAS Computing Support Services.


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<body lang=3DEN-US link=3Dblue vlink=3Dpurple>

<div class=3DSection1>

<p class=3DMsoNormal>Howdy, CAS Faculty and Staff,<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>If you have computers shared by multiple individuals
(typically, research labs and instructor clusters), you may recall a
“Force Logoff” button enabling someone to log-off a user to ena
ble
login by someone else.  While not ideal, it is better to do that then
reboot the computer.  <i>Ideally</i>, to prevent data loss/corruption,
users in those environs should logout of the computer when they finish thei
r
work.  However, if you want to try this alternate solution (the origin
al
one was from Novell, which we no longer license), please do the following o
n each
respective computer:<o:p></o:p></p>

<p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 
lfo1'><![if !supportLists]><span
style=3D'mso-list:Ignore'>1.<span style=3D'font:7.0pt "Times New Roman"'>&n
bsp;     
</span></span><![endif]>Select: Start/Run…<o:p></o:p></p>

<p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 
lfo1'><![if !supportLists]><span
style=3D'mso-list:Ignore'>2.<span style=3D'font:7.0pt "Times New Roman"'>&n
bsp;     
</span></span><![endif]>Copy and paste the following into the text entry bo
x: cmd
/c hostname && pause<o:p></o:p></p>

<p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 
lfo1'><![if !supportLists]><span
style=3D'mso-list:Ignore'>3.<span style=3D'font:7.0pt "Times New Roman"'>&n
bsp;     
</span></span><![endif]>To run the command, click: OK<o:p></o:p></p>

<p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 
lfo1'><![if !supportLists]><span
style=3D'mso-list:Ignore'>4.<span style=3D'font:7.0pt "Times New Roman"'>&n
bsp;     
</span></span><![endif]>Copy and paste the displayed text into an email to 
joel.phillips@unt.edu<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>If you need help, please contact your building tech (s
ee <a
href=3D"http://www.cascss.unt.edu/">http://www.cascss.unt.edu/<;/a> ).<o:p><
/o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Our gratitude to Economics for helping us test and ref
ine this
solution.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Thank you,<o:p></o:p></p>

<p class=3DMsoNormal>Tim Christian<o:p></o:p></p>

<p class=3DMsoNormal>Director, CAS Computing Support Services.<br>
<br>
<o:p></o:p></p>

</div>

</body>

</html>

--_000_6ECC066343E2EF4BB464D40AEEDF36B36FBD4B4B49GABMB03adunte_--

--_000_6ECC066343E2EF4BB464D40AEEDF36B36FBC73C91FGABMB03adunte_
Content-Type: text/plain; charset="us-ascii"
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Howdy, CAS Faculty and Staff Windows Users,

Please forward this email to non-faculty/staff Windows users you supervise.

This email refers to an update that is independent of the Microsoft securit
y update (currently approved and in process, which may reboot your computer
 with little notice).

We've been getting reports of an intermittent "H: drive" problem.   The two
 most-common symptoms:

*         You must click your way through the H: drive's directories to acc
ess your home directory (where your files reside).

*         Your "Recent Documents" menu in Office software (like Word and Ex
cel) fails to load files from your H: drive.

TJ has been looking into the matter and believes he found a possible soluti
on.   Your computer (and all the College's Windows computers) should update
 by Monday.  A side-effect of this change causes computers to take a little
 longer to login.

To accelerate the update (or ensure it happens), you may do the following:

1.       Click "Start/Run..."

2.       Enter (copying and pasting the text may work more reliably): gpupd
ate /force

3.       Reboot and login

4.       Repeat step 3 (yes, really)

After Tuesday (9/16), if the first symptom noted above continues to appear 
(the second symptom will appear until the invalid file names rotate off the
 "Recent Documents" list), please contact cascss@unt.edu<mailto:cascss@unt.
edu> or x4498 so we may try an alternate solution (probably change some of 
the College's account login routines).

Thank you,
Tim Christian
Director, CAS Computing Support Services


--_000_6ECC066343E2EF4BB464D40AEEDF36B36FBC73C91FGABMB03adunte_
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<div class=3DSection1>

<p class=3DMsoNormal>Howdy, CAS Faculty and Staff Windows Users,<o:p></o:p>
</p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Please forward this email to non-faculty/staff Windows
 users
you supervise.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>This email refers to an update that is independent of 
the
Microsoft security update (currently approved and in process, which may reb
oot
your computer with little notice).<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>We’ve been getting reports of an intermittent &#
8220;H:
drive” problem.   The two most-common symptoms:<o:p></o:p><
/p>

<p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l1 level1 
lfo1'><![if !supportLists]><span
style=3D'font-family:Symbol'><span style=3D'mso-list:Ignore'>·<span
style=3D'font:7.0pt "Times New Roman"'>      
  
</span></span></span><![endif]>You must click your way through the H:
drive’s directories to access your home directory (where your files
reside).<o:p></o:p></p>

<p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l1 level1 
lfo1'><![if !supportLists]><span
style=3D'font-family:Symbol'><span style=3D'mso-list:Ignore'>·<span
style=3D'font:7.0pt "Times New Roman"'>      
  
</span></span></span><![endif]>Your “Recent Documents” menu in
Office software (like Word and Excel) fails to load files from your H: driv
e.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>TJ has been looking into the matter and believes he fo
und a
possible solution.   Your computer (and all the College’s
Windows computers) should update by Monday.  A side-effect of this cha
nge
causes computers to take a little longer to login.<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>To accelerate the update (or ensure it happens), you m
ay do
the following:<o:p></o:p></p>

<p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 
lfo2'><![if !supportLists]><span
style=3D'mso-list:Ignore'>1.<span style=3D'font:7.0pt "Times New Roman"'>&n
bsp;     
</span></span><![endif]>Click “Start/Run…”<o:p></o:p></p>

<p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 
lfo2'><![if !supportLists]><span
style=3D'mso-list:Ignore'>2.<span style=3D'font:7.0pt "Times New Roman"'>&n
bsp;     
</span></span><![endif]>Enter (copying and pasting the text may work more
reliably): gpupdate /force<o:p></o:p></p>

<p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 
lfo2'><![if !supportLists]><span
style=3D'mso-list:Ignore'>3.<span style=3D'font:7.0pt "Times New Roman"'>&n
bsp;     
</span></span><![endif]>Reboot and login<o:p></o:p></p>

<p class=3DMsoListParagraph style=3D'text-indent:-.25in;mso-list:l0 level1 
lfo2'><![if !supportLists]><span
style=3D'mso-list:Ignore'>4.<span style=3D'font:7.0pt "Times New Roman"'>&n
bsp;     
</span></span><![endif]>Repeat step 3 (yes, really)<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>After Tuesday (9/16), if the first symptom noted above
continues to appear (the second symptom will appear until the invalid file
names rotate off the “Recent Documents” list), please contact <
a
href=3D"mailto:cascss@unt.edu">cascss@unt.edu</a> or x4498 so we may try an
alternate solution (probably change some of the College’s account log
in
routines).<o:p></o:p></p>

<p class=3DMsoNormal><o:p> </o:p></p>

<p class=3DMsoNormal>Thank you,<o:p></o:p></p>

<p class=3DMsoNormal>Tim Christian<o:p></o:p></p>

<p class=3DMsoNormal>Director, CAS Computing Support Services<o:p></o:p></p
>

<p class=3DMsoNormal><o:p> </o:p></p>

</div>

</body>

</html>

--_000_6ECC066343E2EF4BB464D40AEEDF36B36FBC73C91FGABMB03adunte_--

Howdy, CAS Faculty and Staff,

If you and your colleagues use GroupWise Instant Messenger (a.k.a. "GWIM") 
or "Adiom," then please start using the replacement before September 1st, a
s noted below.  We may remove GWIM later since it should cease to work prop
erly after September 1st.

Microsoft Windows users should follow the instructions at the http://www.ca=
scss.unt.edu/solutions/howto/winocs/ web site.

Apple MacOS users should follow the instructions at the http://www.cascss.u=
nt.edu/solutions/howto/macmes/ web site.

Thank you,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

This email applies to Windows users only.  Please forward this email to non
-full-time Windows users you supervise.

Just a reminder we are removing some Microsoft Windows software to comply w
ith a contract ending this month.  The software doing the removal may pop u
p unexpectedly, take about 5 to 30 minutes to run, and then restart your co
mputer--so we recommend you save your work before stepping away from your c
omputer.  Minor problems happened to roughly 5% of our test base, which, in
 most cases you may resolve and/or work-around yourself by referring to the
 following tips.

Beginning Monday, September 1st: If you see the word "Novell" on the login 
screen (or a red "N" by the taskbar clock if you are still logged into the 
network), the software hasn't been removed.  If you see "Novell" at the log
in prompt, click the "Workstation Only" box before logging into the network
 (as a work-around).  If, after a couple days (with a reboot on each day) t
he software still remains, please email your computer's UNT inventory numbe
r, location (building and room), and problem description to your current bu
ilding support person (see http://www.cascss.unt.edu/ ).

The "Start/CAS Software" menu goes away.  Moving forward, you should find t
he software under the "Start/Programs" menu.

If your network printer stops working, re-install it by selecting "Start/Se
ttings/Control Panel/Run Advertised Programs," running "CAS Network Printer
 Installer," and finding/re-installing the printer.

Since GroupWise stops working next week, we may remove that software as wel
l.

We continue to work on the GroupWise Instant Messenger (GWIM) replacement, 
known as Office Communications Server ("OCS").  We plan to deploy the new s
oftware with little notice.  Until then, you may want to record your curren
t GWIM "Contact List" for when you start with an empty list on the new OCS 
system.

If Mozilla Firefox prompts you to upgrade to version 3, we recommend you do
 the upgrade.  In testing, we found that some older add-on themes and exten
sions may cause problems (e.g., button bar icons missing, empty dialog boxe
s, etc.), in which case you should disable them via the Firefox "Tools/Add-
ons" menu (which you may now use to find newer add-on versions).

Those tips should cover most of the known issues and we'll help with other 
issues that arise.  Like you, we are busy this time of year with the usual 
start-of-semester activities, so please practice your usual patience and un
derstanding as we work through any unexpected side-effects.

Thank you for your time,
Tim Christian
Director, CAS Computing Support Services

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security updates
 for the month of August.  Your computer may reboot with little or no warni
ng.  If your computer prompts you to restart, you should. For detailed info
rmation visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200808.mspx


TJ Miller
Computer Systems Manager
CAS Computing Support
Univesity of North Texas
TEL 940.595.7152
FAX 940.565.4517
temiller@unt.edu

--_000_6ECC066343E2EF4BB464D40AEEDF36B36FBBAE56F5GABMB03adunte_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

Howdy, CAS Faculty and Staff,

Please forward to non-full-time computer users you supervise.

I recommend you print this long email out now for convenient reading and th
en retain it for periodic reference through early September.

As usual, you ignore this email at your risk and some institutional risk as
 well.

As noted in earlier announcements, the University's contract with Novell (p
rovider of our former GroupWise email system, NetWare file and print servic
es, ZEN workstation management software, and NDS login/authentication syste
m, etc.) ends THIS MONTH (before the second week of class).  We are in the 
last phases of transition and doing everything possible to finish the clean
-up work while limiting negative impact on your productivity.  When we fini
sh this phase, you'll have one less login ID and password to remember.  To 
that end, in each section below I note the target audience followed by resp
ective concerns, tasks, etc.

Windows Users: Please verify you can select the "Start/Settings/Control Pan
el/Run Advertised Programs" item and the resulting window should include a 
list of software titles.  Checking this should ensure the respective comput
er works (to some degree) with our workstation management software (in use 
for quite some time now).  If the "Run Advertised Programs" item does not a
ppear or the software list fails to populate, please immediately email your
 computer's inventory tag number, building, and room to cascss@unt.edu so w
e may either remotely update it or visit on-site to remedy the problem.

"DARWin" Users: You may experience problems after some changes this (8/14) 
Thursday night.  If you run into problems with DARWin, select "Start/Settin
gs/Control Panel/Run Advertised Programs" and select/run "DARWin - Install"
 from the menu.  Doing so should remove the old DARWin configuration and in
stall the new configuration.  If you run into problems, contact our office 
(cascss@unt.edu or x4498) to report/resolve the matter.
"R25" Users: You may experience problems after some changes this (8/14) Thu
rsday night.  We think we identified all R25 user systems, so someone shoul
d contact R25 users soon to update the software Friday.  If you are not con
tacted or run into problems, please contact our office (cascss@unt.edu or x
4498) to report/resolve the matter.
Windows Users: The "Start/CAS Software" menu goes away sometime this month.
  Please start using software from the "Start/Programs" menu now to ensure 
that solution works for you after the final clean-up takes place.  If, afte
r August, you cannot use desktop icons to start software, you should try lo
ading the software from the "Start/Programs" menu instead.  If you don't se
e the software there, you can select "Start/Programs/Run Advertised Program
s" and run the installation from that menu.  If you need some software and 
do not see it on the list, please contact our office (cascss@unt.edu and x4
498).

Windows Notebook Users: You should bring in your notebook for updates the l
ast week of this month (week of the 25th, first week of classes).  Plug it 
directly into the campus wired network, make sure you can login, and leave 
it on for a day to ensure the updates happen.  The red "N" in the system tr
ay (the small, rectangular area on the task bar which includes the clock an
d some small icons) should go away.

Windows Users: Over the next few weeks, we plan to automatically remove a l
ot of Novell software from Windows computers.  Testing proves this process 
very challenging and time consuming and we expect every Windows computer wi
th a red "N" in the system tray (the small rectangular area next to the clo
ck with the icons) to reboot at least once and we expect a very small numbe
r of those computers to completely fail and "blue screen" to a non-bootable
 state.  The only fix for those unpredictable, ill-fated computers is a com
plete re-installation of the Windows computer, so please, as usual, ensure 
you have good back-ups of all originally-created, locally-stored data ( htt
p://www.cas.unt.edu/committees/cc/policies/backup/ ).  If your computer end
s up in this non-bootable state, please call our office at x4498 and provid
e your contact information, the computer's building and room location, and 
the computer's asset number (inventory tag number).  Happily, once we remov
e the Novell software, older computers should run a little faster.  After A
ugust, if, for some reason, you cannot login and you notice the login scree
n still mentions "Novell," then you may work-around the problem by clicking
 the "workstation only" box at the login prompt and the report the problem 
as noted earlier in this paragraph, but you should do so in an email addres
sed to cascss@unt.edu<mailto:cascss@unt.edu>.

People Who Use Networked Printers: Over the next few weeks we plan to updat
e Windows computers to redirect old printer configurations to the new print
ing configuration (in production since Spring Break).  The software should 
automatically update Windows systems to use the new services without your i
ntervention.  However, if, at some point, you cannot print to a network (e.
g., workgroup) printer, Windows users can try selecting "Start/Settings/Con
trol Panel/Run Advertised Programs" and select/run "CAS Network Printer Ins
taller" to find and re-install the respective network printer.  Mac and Lin
ux users should already be configured for the new printers and should conta
ct our office (cascss@unt.edu or x4498) if they run into problems.

GroupWise Users: GroupWise access ends this month.  Parts have already gone
 away, like the web access site, which was replaced with a Microsoft soluti
on.  This is your last chance to verify your email migrated correctly.  Sim
ilarly, you cannot access any old GroupWise archive email (assuming you had
 an archive) after this month.  If you have a GroupWise archive, and it doe
s not appear in Microsoft Outlook/Entourage, please contact postmaster@cas.
unt.edu<mailto:postmaster@cas.unt.edu> right away to queue for migration.

GroupWise Instant Messenger (a.k.a. "GWIM") Users: A small number of people
 (student advising staff, computing support staff, and some research groups
) use GWIM to securely communicate brief messages.  We have been told a rep
lacement system is being implemented, but we don't have a rollout schedule,
 yet, nor have we built/tested the client software for deployment (don't ev
en know what it is).  Please expect a rapid change/adjustment to a replacem
ent system.

Thank you for your attention to these matters,
Tim Christian
Director, CAS Computing Support Services


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<div dir=3D"ltr"><font face=3D"Tahoma" color=3D"#000000">Howdy, CAS Faculty
 and Staff,<br>
<br>
Please forward to non-full-time computer users you supervise.<br>
<br>
I recommend you print this long email out now for convenient reading and th
en retain it for periodic reference through early September.<br>
<br>
As usual, you ignore this email at your risk and some institutional risk as
 well.<br>
<br>
As noted in earlier announcements, the University's contract with Novell (p
rovider of our former GroupWise email system, NetWare file and print servic
es, ZEN workstation management software, and NDS login/authentication syste
m, etc.) ends THIS MONTH (before
 the second week of class).  We are in the last phases of transition a
nd doing everything possible to finish the clean-up work while limiting neg
ative impact on your productivity.  When we finish this phase, you'll 
have one less login ID and password to remember. 
 To that end, in each section below I note the target audience followed by 
respective concerns, tasks, etc.<br>
<br>
Windows Users: Please verify you can select the "Start/Settings/Contro
l Panel/Run Advertised Programs" item and the resulting window should 
include a list of software titles.  Checking this should ensure the re
spective computer works (to some degree) with our
 workstation management software (in use for quite some time now).  If
 the "Run Advertised Programs" item does not appear or the softwa
re list fails to populate, please immediately email your computer's invento
ry tag number, building, and room to cascss@unt.edu
 so we may either remotely update it or visit on-site to remedy the problem
.<br>
<br>
"DARWin" Users: You may experience problems after some changes th
is (8/14) Thursday night.  If you run into problems with DARWin, selec
t "Start/Settings/Control Panel/Run Advertised Programs" and sele
ct/run "DARWin - Install" from the menu.  Doing so should&nb
sp;remove
 the old DARWin configuration and install the new configuration.  If y
ou run into problems, contact our office (cascss@unt.edu or x4498) to repor
t/resolve the matter.<br>
</div>
<div dir=3D"ltr"><font face=3D"Tahoma" color=3D"#000000"><font face=3D"taho
ma">"R25" Users: You may experience problems after some chan
ges this (8/14) Thursday night.  We think we identified all R25 user s
ystems, so someone should contact R25 users soon to update the
 software Friday.  If you are not contacted or run into problems, plea
se contact our office (cascss@unt.edu or x4498) to report/resolve the matte
r.<br>
</div>
</font></font>
<div dir=3D"ltr">Windows Users: The "Start/CAS Software" menu goe
s away sometime this month.  Please start using software from the &quo
t;Start/Programs" menu now to ensure that solution works for you after
 the final clean-up takes place.  If, after August, you cann
ot
 use desktop icons to start software, you should try loading the software f
rom the "Start/Programs" menu instead.  If you don't see the
 software there, you can select "Start/Programs/Run Advertised Program
s" and run the installation from that menu.  If you
 need some software and do not see it on the list, please contact our 
office (cascss@unt.edu and x4498).<br>
<br>
</font><font face=3D"Tahoma" color=3D"#000000">Windows Notebook Users: You 
should bring in your notebook for updates the last week of this month (week
 of the 25th, first week of classes).  Plug it directly into the campu
s wired network, make sure you can login,
 and leave it on for a day to ensure the updates happen.  The red &quo
t;N" in the system tray (the small, rectangular area on the task bar w
hich includes the clock and some small icons) should go away.<br>
<br>
Windows Users: Over the next few weeks, we plan to automatically remove a l
ot of Novell software from Windows computers.  Testing proves this pro
cess very challenging and time consuming and we expect every Windows comput
er with a red "N" in the system tray
 (the small rectangular area next to the clock with the icons) to reboot at
 least once and we expect a very small number of those computers to complet
ely fail and "blue screen" to a non-bootable state.  The onl
y fix for those unpredictable, ill-fated computers
 is a complete re-installation of the Windows computer, so please, as usual
, ensure you have good back-ups of all originally-created, locally-stored d
ata (
<a href=3D"http://www.cas.unt.edu/committees/cc/policies/backup/" target=3D
"_blank">http://www.cas.unt.edu/committees/cc/policies/backup/<;/a> ). 
 If your computer ends up in this non-bootable state, please call our offic
e at x4498 and provide your contact information,
 the computer's building and room location, and the computer's asset number
 (inventory tag number).  Happily, once we remove the Novell software,
 older computers should run a little faster.  After August, if, for so
me reason, you cannot login and you notice
 the login screen still mentions "Novell," then you may work-arou
nd the problem by clicking the "workstation only" box at the logi
n prompt and the report the problem as noted earlier in this paragraph, but
 you should do so in an email addressed to
<a href=3D"mailto:cascss@unt.edu">cascss@unt.edu</a>.<br>
<br>
People Who Use Networked Printers: Over the next few weeks we plan to updat
e Windows computers to redirect old printer configurations to the new 
printing configuration (in production since Spring Break).  The softwa
re should automatically update Windows systems
 to use the new services without your intervention.  However, if, at s
ome point, you cannot print to a network (e.g., workgroup) printer, Windows
 users can try selecting "Start/Settings/Control Panel/Run Advertised 
Programs" and select/run "CAS Network Printer
 Installer" to find and re-install the respective network printer.&nbs
p; Mac and Linux users should already be configured for the new printers an
d should contact our office (cascss@unt.edu or x4498) if they run into prob
lems.<br>
<br>
GroupWise Users: GroupWise access ends this month.  Parts have already
 gone away, like the web access site, which was replaced with a Microsoft s
olution.  This is your last chance to verify your email migrated corre
ctly.  Similarly, you cannot access any old
 GroupWise archive email (assuming you had an archive) after this mont
h.  If you have a GroupWise archive, and it does not appear in Microso
ft Outlook/Entourage, please contact
<a href=3D"mailto:postmaster@cas.unt.edu">postmaster@cas.unt.edu</a> right 
away to queue for migration.<br>
<br>
GroupWise Instant Messenger (a.k.a. "GWIM") Users: A small number
 of people (student advising staff, computing support staff, and some resea
rch groups) use GWIM to securely communicate brief messages.  We have 
been told a replacement system is being implemented,
 but we don't have a rollout schedule, yet, nor have we built/tested the cl
ient software for deployment (don't even know what it is).  Please exp
ect a rapid change/adjustment to a replacement system.<br>
<br>
Thank you for your attention to these matters,<br>
Tim Christian<br>
Director, CAS Computing Support Services</font></div>
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--_000_6ECC066343E2EF4BB464D40AEEDF36B36FBBAE56F5GABMB03adunte_--

CAS Faculty & Staff

Please distribute this information to part time employees and/or 
students you supervise as well as any colleagues who may not be 
regularly checking email since the migration.

The Computing and Information Technology Center (CITC) is still on track 
for decommissioning the old GroupWise mail system on Sept. 1, 2008. 
After the decommission date, no further access to GroupWise is possible. 
  If you still need to have your archive migrated, please contact CAS 
Computing Support Services at x4498 or email the tech for your building 
  to have the migration scheduled or initiated over the phone.

CASCSS Tech Building Assignments
http://www.cascss.unt.edu/

Migrate Your GroupWise Archive to Outlook
http://www.cascss.unt.edu/solutions/howto/gwarchive2pst/

Outlook FAQ
http://www.cascss.unt.edu/solutions/howto/faq-outlook/

CAS Outlook Migration Schedule
http://www.cascss.unt.edu/solutions/howto/cas-outlook-migration-schedule/

Previous notices on this subject:
http://cgi.cascss.unt.edu:8000/cgi-bin/sysnews-html?sysnews_id=364
http://cgi.cascss.unt.edu:8000/cgi-bin/sysnews-html?sysnews_id=362
http://cgi.cascss.unt.edu:8000/cgi-bin/sysnews-html?sysnews_id=361

Please let me know if you have any questions.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of July.  Your computer may reboot with little or 
no warning.  If your computer prompts you to restart, you should. For 
detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200807.mspx

Hello CAS Faculty & Staff,

With the live mail migration from GroupWise to Outlook behind us, the 
Computing & Information Technology Center is preparing to decommission 
the GroupWise servers.  For or the CAS GroupWise servers, the CITC plans 
to change how mail is forwarded from GroupWise to Outlook on Wednesday, 
June 25, 2008.  The process should be transparent; however, if you stop 
receiving messages addressed to your @po6.cas.unt.edu or 
@po7.cas.unt.edu email address, please let me know.

The CITC plans to have the GroupWise servers completely decommissioned 
by Sept. 1.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security
updates for the month of June.  Your computer may reboot with little
or no warning.  If your computer prompts you to restart, you should. For
detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200806.mspx

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Hello CAS GroupWise Users,

Much of the campus has migrated from GroupWise to Microsoft Outlook
(a.k.a "Entourage" for MacOS), including the offices of the CAS Dean, 
Provost, and
President.  It's time to move all CAS departments over to the new system.  
The
following schedule was proposed to  and agreed upon by CAS chairs for 
migrating
GroupWise user accounts to Microsoft Outlook.

Attached is the message sent to CAS department chairs outlining the 
schedule and
points to consider regarding the CAS GroupWise to Outlook migration.  The 
schedule
was approved with no comments.

Take time between now and when your area migrates to clean out unnecessary
messages from your mailbox and archive.  You will receive an email a 
few
days prior to your migration date as a reminder to stay out of your 
mailbox during
the migration and with information on what to expect after you login to 
Outlook the
first time.

Update on key points:
* Upgrades start around lunch time (12:05 P.M.)
* Users must NOT access their email accounts until the following morning 
(including via
the web).
* This phase only moves active email:
        - Not archives; archives are self-migrated with detailed instructio
ns to follow
        - Not PDA synchronization; please email me (searle at unt.edu) so 
we can schedule
a time after your migration to configure your PDA
* In lieu of on-campus validation, users may verify their email accounts 
migrated
successfully via the new web mail (https://webmail.unt.edu/); instructions 
at
http://www.cascss.unt.edu/solutions/howto/webmail.unt.edu/.

If you have any questions or concerns, please contact me (Searle at 
unt.edu) via email. 

Thank you,

Curry Searle
CAS Postmaster





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[Cas-chairs] Migrating CAS departments from GroupWise to Microsoft Outlook
Christian, Tim tim at unt.edu
Tue Apr 1 16:20:26 CDT 2008

Howdy, CAS Chairs,
***************************************************************************
*****
Much of the campus has migrated from GroupWise to Microsoft Outlook
(or "Entourage" for MacOS), including the offices of the CAS Dean, 
Provost, and
President.  It's time to move all CAS departments over to the new system. 

Curry Searle ( Searle at unt.edu ) proposes the following tentative 
schedule for
 migrating your department's/program's GroupWise user accounts to 
Microsoft Outlook.

Key points:
* This phase only moves active email:
        - Not archives
        - Not PDA synchronization
* Upgrades start around lunch time (12:05 P.M.)
* Users should not access their email accounts until the following 
morning.
* In lieu of on-campus validation, users may verify their email accounts 
migrated
successfully via web site.

In order of departmental abbreviation:
AERO: Tuesday, May 20, 2008
BIOL: Tuesday, June 3, 2008
CHEM: Thursday, June 5, 2008
COMM: Thursday, May 8, 2008
DATA: Thursday, May 15, 2008
ECON: Thursday, June 12, 2008
ENGL: Thursday, May 29, 2008
FORL: Tuesday, May 27, 2008
GEOG: Tuesday, May 13, 2008
HIST: Thursday, May 22, 2008
IAS: Tuesday, May 13, 2008
INTS: Thursday, May 22, 2008
JEWISHSTUDIES: Thursday, May 22, 2008
JOUR: Thursday, May 8, 2008
MATH: Tuesday, May 6, 2008
MILS: Tuesday, May 6, 2008
PHIL:  Tuesday, May 13, 2008
PHYS: Tuesday, June 10, 2008
PSCI: Thursday, May 22, 2008
PSYC: Thursday, June 12, 2008
RTVF: Thursday, May 15, 2008
SPHS: Tuesday, May 20, 2008
WMST: Tuesday, May 6, 2008

If you have any questions or concerns, please contact Curry Searle ( 
Searle at unt.edu )
by Friday, April 4th.

Thanks,
Tim Christian
Director, CAS Computing Support Services

--=__PartEBC2B98F.0__=--

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Hello CAS GroupWise Users,

Much of the campus has migrated from GroupWise to Microsoft Outlook
(a.k.a "Entourage" for MacOS), including the offices of the CAS Dean, 
Provost, and
President.  It's time to move all CAS departments over to the new system.  
The
following schedule was proposed to  and agreed upon by CAS chairs for 
migrating
GroupWise user accounts to Microsoft Outlook.

Attached is the message sent to CAS department chairs outlining the 
schedule and
points to consider regarding the CAS GroupWise to Outlook migration.  The 
schedule
was approved with no comments.

Take time between now and when your area migrates to clean out unnecessary
messages from your mailbox and archive.  You will receive an email a 
few
days prior to your migration date as a reminder to stay out of your 
mailbox during
the migration and with information on what to expect after you login to 
Outlook the
first time.

Update on key points:
* Upgrades start around lunch time (12:05 P.M.)
* Users must NOT access their email accounts until the following morning 
(including via
the web).
* This phase only moves active email:
        - Not archives; archives are self-migrated with detailed instructio
ns to follow
        - Not PDA synchronization; please email me (searle at unt.edu) so 
we can schedule
a time after your migration to configure your PDA
* In lieu of on-campus validation, users may verify their email accounts 
migrated
successfully via the new web mail (https://webmail.unt.edu/); instructions 
at
http://www.cascss.unt.edu/solutions/howto/webmail.unt.edu/.

If you have any questions or concerns, please contact me (Searle at 
unt.edu) via email. 

Thank you,

Curry Searle
CAS Postmaster



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[Cas-chairs] Migrating CAS departments from GroupWise to Microsoft Outlook
Christian, Tim tim at unt.edu
Tue Apr 1 16:20:26 CDT 2008

Howdy, CAS Chairs,
***************************************************************************
*****
Much of the campus has migrated from GroupWise to Microsoft Outlook
(or "Entourage" for MacOS), including the offices of the CAS Dean, 
Provost, and
President.  It's time to move all CAS departments over to the new system. 

Curry Searle ( Searle at unt.edu ) proposes the following tentative 
schedule for
 migrating your department's/program's GroupWise user accounts to 
Microsoft Outlook.

Key points:
* This phase only moves active email:
        - Not archives
        - Not PDA synchronization
* Upgrades start around lunch time (12:05 P.M.)
* Users should not access their email accounts until the following 
morning.
* In lieu of on-campus validation, users may verify their email accounts 
migrated
successfully via web site.

In order of departmental abbreviation:
AERO: Tuesday, May 20, 2008
BIOL: Tuesday, June 3, 2008
CHEM: Thursday, June 5, 2008
COMM: Thursday, May 8, 2008
DATA: Thursday, May 15, 2008
ECON: Thursday, June 12, 2008
ENGL: Thursday, May 29, 2008
FORL: Tuesday, May 27, 2008
GEOG: Tuesday, May 13, 2008
HIST: Thursday, May 22, 2008
IAS: Tuesday, May 13, 2008
INTS: Thursday, May 22, 2008
JEWISHSTUDIES: Thursday, May 22, 2008
JOUR: Thursday, May 8, 2008
MATH: Tuesday, May 6, 2008
MILS: Tuesday, May 6, 2008
PHIL:  Tuesday, May 13, 2008
PHYS: Tuesday, June 10, 2008
PSCI: Thursday, May 22, 2008
PSYC: Thursday, June 12, 2008
RTVF: Thursday, May 15, 2008
SPHS: Tuesday, May 20, 2008
WMST: Tuesday, May 6, 2008

If you have any questions or concerns, please contact Curry Searle ( 
Searle at unt.edu )
by Friday, April 4th.

Thanks,
Tim Christian
Director, CAS Computing Support Services

--=__PartAE87FCCB.0__=--

Howdy, CAS Computing Committee, Faculty/Staff, Department Chairs, Program D
irectors, and Webmasters,

The University's Administration expects all web site owners (see below to d
etermine if this means you) to register their web sites by May 31st.  See t
he http://announce.unt.edu/node/558 web site for a broader perspective/plan
.  Through our mutual efforts in this matter, over the next few years, UNT 
may substantially improve initial and lasting impressions of our instructio
n and research.  Information specific to CAS follows.

Faculty, staff, and student employees may need to register their UNT-relate
d personal web sites.  If your department links to your personal web site f
rom the main department web site, you do not need to register your site (th
e parent department assumes responsibility).  You may, however, need to hel
p the department's designee with the process.  If your personal web site st
ands alone (perhaps a research lab or center site), you need to register yo
ur web site (or, alternatively, get rid of your personal web site).

Department chairs and program directors must assign a person for the purpos
e of registering the respective department/program web site(s) by May 31st 
and in the future (annually).

Registrants should direct questions about the site registration form/proces
s to URCM's Kenn Moffitt ( moffitt@unt.edu ).

Registrants should direct questions about web site software/services CAS pr
ovides to CAS's Trent Geerdes ( trent@unt.edu and please include the site/p
age address and other information he may need answer your question).

Thank you for your service,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

Just a reminder of the email I sent earlier ( http://cgi.cascss.unt.edu:800
0/cgi-bin/sysnews-html?sysnews_id=3D351 ) noting, in particular, GAB power 
outages tonight (3/18) and tomorrow night (3/19) (also see: http://www2.fac=
ilities.unt.edu/ ).  Even if you do not office in the GAB, we believe this 
outage may interrupt computer/network services for long time periods (inclu
ding web services).

Finally, for the rest of Spring Break, we strongly advise you to shut down 
and turn off your computer (and other items like monitors, printers, etc.) 
when you leave campus.

Write to you later,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

TJ deployed a new, web-based, remote file access service to replace the old
 system.  This software offers additional features over the predecessor.  A
dditional information follows.

You may now access the home, shared, and research directories all through t
he https://webfile.cas.unt.edu site (visiting the old web addresses automat
ically takes you to the new system).  To login, just use your CAS login ID 
(if you used the long form in the past, you should try using just the short
 form of your CAS login ID).

Clicking the "CAS-HOME" folder should bring up just your home folder (no ne
ed to mine down to your directory).

Right-clicking files in the file pane (displays on the right) brings up a s
hort-cut menu.  The short-cut menu includes cut (and paste for moving files
 around), delete, and a nifty "Add to new ZIP" option.  The ZIP option crea
tes a ZIP file in your directory on the server.  Then, you may download jus
t that zip file (rather than downloading multiple individual files).

Finally, you may select multiple files for upload as well.

If you run into problems, please contact our office ( cascss@unt.edu or x44
98 ).

Thanks,
Tim Christian
Director, CAS Computing Support Services

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Howdy, CAS Faculty and Staff,

From our perspective, it looks like you should have access to your files no
w (i.e., the "permissions" should work).  Windows users must logout and bac
k into the network to re-establish network drive mappings.

You should see *all* directories/folders on the research and shared directo
ries.  However, you should only see files in directories where you have pri
vileges.  See http://cgi.cascss.unt.edu:8000/cgi-bin/sysnews-html?sysnews_i
d=3D352 for more information.

To avoid permanent loss of data, you should spot-check files.  Some things 
to check:
* Does it look like all your folders/files exist?
* Can you edit your files?
* Do the file date/time stamps represent the most recent editing session?
* Do you have permissions where you should not?

If you run into problems, please contact our office at x4498 or cascss@unt.
edu<mailto:cascss@unt.edu>.

Thanks,
Tim Christian
Director, CAS Computing Support Services


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<body ocsi=3D"x">
<div dir=3D"ltr"><font face=3D"Tahoma" color=3D"#000000" size=3D"2">Howdy, 
CAS Faculty and Staff,</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">From our perspective, it 
looks like you should have access to your files now (i.e., the "permis
sions" should work).  Windows users must logout and back int
o the network to re-establish network drive mappings.</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">You should see *all* dire
ctories/folders on the research and shared directories.  However, you 
should only see files in directories where you have privileges.  See
<a href=3D"http://cgi.cascss.unt.edu:8000/cgi-bin/sysnews-html?sysnews_id
=3D352">http://cgi.cascss.unt.edu:8000/cgi-bin/sysnews-html?sysnews_id=3D35
2</a> for more information.</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">To avoid permanent loss o
f data, you should spot-check files.  Some things to check:</font></di
v>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"><font face=3D"tahoma">* <
/font>Does it look like all your folders/files exist?</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">* Can you edit your files
?</font></div>
<div dir=3D"ltr">
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"><font face=3D"tahoma">* <
/font>Do the file date/time stamps represent the most recent editing sessio
n?</font></div>
</div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">* Do you have permissions
 where you should not?</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">If you run into problems,
 please contact our office at x4498 or
<a href=3D"mailto:cascss@unt.edu">cascss@unt.edu</a>.</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">Thanks,</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">Tim Christian</font></div
>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">Director, CAS Computing S
upport Services</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
</body>
</html>

--_000_6ECC066343E2EF4BB464D40AEEDF36B36F4AAC509CGABMB03adunte_--

Re-sent to system news site ...

-----Original Message-----
From: Christian, Tim
Sent: Tuesday, March 18, 2008 3:25 PM
To: cas-faculty@unt.edu; cas-staff@unt.edu
Subject: Status of network folder/directory access

Howdy, CAS Faculty and Staff,

If you can currently access files on the network drives (e.g., H:, S:, and 
R: drives; "Home," "Shared," and "Research" disks), please continue saving 
your changes to a local drive (e.g., in C:	emp or on a removable drive) un
til we finish migrating data.

In testing, our current solution fixes the network directory/folder visibil
ity problems, and the solution should work for the whole College.  However,
 because of the large amount of data, it may take all the way until the sta
rt of business on Wednesday before you may see/use your home directory file
s.

Even if you can currently see directories/files, as the solution runs, it s
hould cause directories to disappear again.  This means we expect the web s
ites to go down for an hour or two tonight, for example.

Because fewer people than usual need directory/file access this week, we be
lieve the College benefits the most from completing this data migration now
 rather than scheduling multiple days of down time later in the semester.  
For those of you currently working around this issue right now, thank you, 
and hang in there!

Thanks,
Tim Christian
Director, CAS Computing Support Services

Re-sent to system news site ...

-----Original Message-----
From: Christian, Tim
Sent: Tuesday, March 18, 2008 12:00 PM
To: cas-faculty@unt.edu; cas-staff@unt.edu
Subject: Accessing your network files and saving changes

Howdy, CAS Faculty and Staff,

We've had reports from customers stating they cannot see/access files (what
 computing support staff term a "permissions problem").  We are currently a
ssessing overall solutions (viability and timeliness) and I plan to send an
 email out around mid-afternoon with our plan.

For now:

If you *cannot* access your files on the H: and S: drive, and it is critica
lly important you gain access today, please contact our office (cascss@unt.
edu or x4498) with your login ID and the file's location--otherwise, please
 wait for us to announce our plans around mid-afternoon.

If you *can* access files on the H: and S: drive, please save any changes y
ou make to a local drive (flash drive, C:, etc.) so that, no matter what so
lution we deploy, your changes remain safe.

Thanks,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

After this coming weekend's upgrades, we expect all CAS users to see all fo
lder *names* (NOT the file names and file contents within folders) on the "
Shared" (S:) and Research (R:) drives.  This upgrade side effect relates to
 the methods Novell and Microsoft use to manage permissions and the resulti
ng computer administration business practices.  We do not think this poses 
a security risk, it just makes things look different so we plan (though pla
ns do change) to proceed using this method.  The only thing we think that m
ight cause an issue for you (or a group with which you work) happens if you
 (or your group) use a folder hierarchy naming system (i.e., the way you na
me folders and subfolders) describing actions with respective subjects.

For example, if you create a folder on the "Shared" drive named "PAC" and u
nder the folder you create folders named "Denied Recommendations" and "Appr
oved Recommendations" and under those folders you create folder names using
 candidate names, you get something like the following (hopefully the follo
wing relationships display correctly on your screen):
S:DEPTFaculty
        ---PAC
                +---Approved Recommendations
                |       +---Anne Teak
                |       ---Olive Yew
                ---Denied Recommendations
                        +---Al Fresco
                        ---Hazel Nutt

As you may see from the above, it would likely pose a political problem (be
cause a candidate could determine approval/denial recommendations from the 
folder naming convention).  On the other hand, if you name a folder "Tenure
 Review" and name the subfolders with candidate names, then nobody can disc
ern the results from the naming convention.  Please note: Only authorized u
sers may access file names and file contents within folders.

Beyond the specific example, please review and consider your folder naming 
convention on the S: and R: drives and decide whether or not this poses a p
roblem.  If you identify small problems, please work around them by renamin
g folders.  However, if you believe this approach may cause a big problem, 
or you want to find out more information about this change, please contact 
Thomas "TJ" Miller ( temiller@unt.edu ).

This only affects the "Shared" (S:) and "Research" (R:) drives.  Only you a
nd the computer system administrators may view your "Home" (H:) contents.

Thank you for your time,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

Please forward this email to part time employees and/or students you superv
ise.

As I noted in previous CAS Computing Committee and CAS Chairs meetings, we 
plan to make and undergo substantial changes this and (especially) next wee
k (during Spring Break).  We also need to accommodate changes other campus 
areas (like Facilities and Computing and Information Technology Center) nee
d to make, and those changes impact your computer services as well.

For the next couple weeks, we strongly advise you to always shut down and t
urn off your computer (and other items like monitors, printers, etc.) when 
you leave campus.  A chronological list detailing planned maintenance follo
ws, which you may want to print/file for future use.

Thursday, 3/13: All CAS Dean Administrative Offices use Microsoft Outlook i
nstead of GroupWise.

Friday, 3/14, after 5:55 P.M.: CAS file, print, and web servers go down for
 about two hours to migrate electrical systems.

Saturday, 3/15: Intermittent web, mailing list, and network print services 
during various hardware/software upgrades.

Sunday, 3/16: Migrate X-Med (clinic software) and some internal systems.

Monday, 3/17 (UNT closed): Starting around noon, CAS network file, print, a
nd web services go down for upgrade.

Tuesday, 3/18: After CAS users power-on computers, they start using Microso
ft file and print services (you should not need to do anything, it should j
ust sort of happen, if all goes as planned).

Wednesday, 3/19: At noon, Computing and Information Technology Center begin
s maintenance which may or may intermittently impact your ability to access
 other systems throughout the rest of the week.  CAS server systems shutdow
n at 5 P.M. so Siemens may remove old fire suppressant cylinders and then a
ll power to GAB shuts off as part of Facilities' Electrical Feeder Replacem
ent project (http://www2.facilities.unt.edu/ ).

Thursday, 3/20: CAS computer systems may or may not go down sometime after 
5 P.M. until the following morning as part of Facilities' Electrical Feeder
 Replacement project (http://www.facilities.unt.edu/ ).

Some of the above work relates to a major transition to all new server hard
ware and infrastructure (network systems and power cabling) and server soft
ware (replacing much of our 20-years-in-use Novell software with Microsoft 
solutions).  We plan to anticipate and resolve problems for your normal use
 of the system, but we expect some problems to happen, which we may not ide
ntify before or during the upgrade process.  We plan to remain open Tuesday
 through Friday of next week from 8 A.M. until 7 P.M. and Saturday from 10 
A.M. until 2 P.M.  If you run into problems please let us know. (cascss@unt
.edu and x4498).

Known and unknown issues: Currently no feature-for-feature replacement of t
he current remote file access via the web exists.  We plan to provide a cou
ple of alternate solutions that should meet the needs of most users (more o
n that later).  It may take some time after the break for some services to 
regain firm footing.  Additionally, we may need to make changes to network 
print services after the break, after desktop computers back on-line.  As u
sual, we will all work together and adapt to respective changes to the best
 of our abilities.

Please report problems to our office (cascss@unt.edu and x4498) so we can t
rack and resolve the problems.

Thank you,
Tim Christian
Director, CAS Computing Support Services.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security
updates for the month of March.  Your computer may reboot with little
or no warning.  If your computer prompts you to restart, you should. For 
detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200803.mspx

Along with these security updates I've included an update to the 
software we use to manage CAS Windows computers.  The update only takes 
a couple of minutes and you can continue working while the update applies.

Let me know if you have any questions.

Howdy CAS Faculty and Staff,

A couple of your colleagues alerted us to an email scam requesting private 
information.  The email
* claims to come from "admin@unt.edu" and "Unt Team" and
* requests information, such as your date of birth, login ID, and 
password.

Nobody at UNT should ask you for your password (CAS never has).  If there 
was some sort of strange circumstance that we needed to ask for it, then 
it would behoove you to contact us independently to verify the request 
(just as your colleagues did by forwarding the email to "CASCSS@unt.edu" 
and asking, "Is this legit?").

If you did respond to an email similar to the one I note above, you can 
still limit risk by:
1) Visiting the http://ams.unt.edu site and changing your password
2) Changing your Novell/Microsoft password (under Windows, press Ctrl+Alt+D
el and select "Change Password")

Thank you for your wariness,
Tim Christian
Director, CAS Computing Support Services

Former Pegasus Mail Users,

You are receiving this message because you have used the Pegasus Mail 
software in the past 6 months.  I've confirmed in-person with most of 
you, and "electronically" for all, that your primary UNT email mailbox 
is no longer the Pegasus Mail system.  This email is to let you know 
that the Pegasus Mail server is scheduled for decommission on Monday, 
March 17, 2008.  The messages stored in your Pegasus Mail mailbox will 
still be available as text files for reference; however, "reply-to" and 
sending from Pegasus Mail will not be available.

Let me know if you have any questions.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security
updates for the month of February.  Your computer may reboot with little
or no warning.  If your computer prompts you to restart, you should. 
Included in these updates, but not listed as a security update, is 
Internet Explorer 7.  The most commonly-used web-based campus services 
(EIS, MyUNT, WebCT, etc.) currently support IE7 so this upgrade should 
have little impact beyond getting use to the new browser.  We still 
recommend using Mozilla Firefox for daily browsing except in cases where 
IE is required.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200802.mspx

Thanks!

Howdy, CAS Faculty and Staff,

Please distribute, as appropriate, to people (non-faculty/staff) you 
supervise.

CAS Computing plans to temporarily disable CAS file, print, login, and web 
services tonight (1/25/8) from 7 P.M. until 8 P.M. (longer if needed) to 
make emergency repairs.  During the emergency maintenance time period, you 
may continue to use locally installed software (such as Microsoft Office 
and GroupWise) and access the Internet (as long as you remain logged into 
the network).

Should you experience problems after the update, our office opens (as 
usual) for walk-in (GAB 313) and phone services (x4498) on Saturday, from 
10 A.M. until 2 P.M.

Write to you later,
Tim Christian
Director, CAS Computing Support Services

CAS Faculty & Staff,

You may recall my previous note 
(http://davinci.cascss.unt.edu/cgi-bin/sysnews-html?sysnews_id=344) in 
which I stated that a reboot was not required.  After wider-spread 
testing, it appears that a reboot may happen in some instances with 
little or no warning after the update completes.  I've added a 
count-down timer to the beginning of the update to provide you time to 
save any work you have in progress.

Thank you.

CAS Faculty & Staff,

Shortly before 5pm on Monday, January 28, I plan to deploy an update to 
the McAfee virus detection software for all Windows computers. This 
update takes approximately 10 minutes and should not require a reboot. 
If you would like to "early adopt" the new update, you can run it from 
CAS Software -> Maintenance -> Force Run -> Install McAfee ePO Agent 
3.6.0.569. This update does not affect Macintosh or Linux computers.

Please let me know if you have any questions.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of January.  Your computer may reboot with little 
or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200801.mspx

Thank you.

-------- Original Message --------
Subject: Changes to email SPAM detection at UNT
Date: Wed, 02 Jan 2008 10:44:21 -0600
From: Curry Searle <searle@unt.edu>
Reply-To: searle@unt.edu
Organization: CAS Computing Support Services - UNT
To: cas-faculty@mail.cas.unt.edu, cas-staff@mail.cas.unt.edu
CC: techs@mail.cas.unt.edu

Howdy, CAS Faculty and Staff,

As you may recall from Tim's earlier announcement or the UNT InHouse
article, UNT purchased the "best of breed" SPAM identification system
and put it into production in place of the old ad hoc solution.
Additionally, with support from distributed computing support areas
(including CAS), CITC turned off the built-in GroupWise "Junk Mail
Handling" due to numerous complaints and continued problems with its
interface and spam detection logic.

Here are a few links related to the announcement:

CITC's Announcement Article in InHouse
http://inhouse.unt.edu/index.cfm?commentID=2316

Tim Christian's Initial Announcement to CAS Faculty & Staff
http://davinci.cascss.unt.edu/cgi-bin/sysnews-html?sysnews_id=338

Using the IronPort SPAM appliance
http://www.cascss.unt.edu/solutions/howto/spam.unt.edu/

Manage Registered Email Addresses
http://www.cascss.unt.edu/solutions/howto/ams-registeredaddresses/

Please let me know if you have any questions.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security
updates for the month of December.  Your computer may reboot with little
or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200712.mspx

Thank you.

Howdy, CAS Faculty and Staff,

Please distribute, as you deem appropriate, to non-faculty/staff you 
supervise.

After the upgrade (e.g., Monday morning), you may need to reboot your 
computer to re-establish connectivity to the campus network.

CITC Data Communications plans to upgrade some network hardware and 
software this Saturday (12/15/7) from 10 P.M. until midnight (longer if 
needed).  They estimate two 10 minute service outages at 10 P.M. and 11 
P.M. respectively.  During that time, you may use locally-installed 
software (like Microsoft Office).

Please email me any questions or concerns.

Thank you,
Tim Christian
Director, CAS Computing Support Services

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of November.  Your computer may reboot with little 
or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200711.mspx

Thank you.

Howdy, CAS Faculty and Staff,

UNT purchased the "best of breed" spam identification system and put it 
into production in place of the old ad hoc solution.  There should be an 
official email about it later (as well as an inHouse article).  CITC had 
planned to make an announcement (with subsequent delay) regarding the new 
system, but there has been a six-fold increase in spam and so they decided 
to do it now.

What you need to know now: The new system puts "suspect" email into your 
own personal quarantine folder at the https://spam.unt.edu/Search web 
site.  You may log into that site with your EUID and password and 
review/release misidentified email.   The system purges unreleased 
quarantined messages after fifteen days.

Write to you later,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

Please share this information with non-faculty/staff computer users you 
supervise.

Each year, about 75 people in CAS get the distressing surprise of hard 
disk failure.  If you maintain good back-up procedures, you can lessen 
distress by mitigating data loss from hardware and other problems (e.g., 
theft, system compromises, natural disasters, accidents, etc.).  Therefore,
 I ask you to consider three things:
1) For disaster recovery purposes, CAS Computing backs-up things you store 
on the network (e.g., H:, S:, and R: drives).
2) You must routinely back-up any original work you save locally (e.g., 
desktop, local drives like C:, and removable drives).
3) You must safeguard your equipment from theft, especially laptops and 
removable drives.

Also, please remember to safeguard your back-ups, since back-ups typically 
contain any/all private (e.g., FERPA- and/or HIPPA-protected) information 
you may create/maintain. 

Tangential to this topic, currently the most common data theft relates to 
property theft (e.g., notebook computers and/or external hard drives from 
home robberies and vehicle "smash and grab" thefts).  For example, a 
recent McKinney Police Blotter shows 50% of all incidents report a laptop 
computer theft ( http://www.dallasnews.com/sharedcontent/dws/news/city/coll=
in/mckinney/stories/DN-mcblotter_26cco.ART.North.Edition1.42cb194.html ).  
Finally, the College's most diligent department inventory clerks maintain 
accurate property custody receipts.

For more information, please visit the http://www.cas.unt.edu/committees/cc=
/policies/backup/ web site.  If you need more help with this topic, please 
contact your building's computer technical support person (see http://www.c=
ascss.unt.edu/).

Thanks,
Tim Christian
Director, CAS Computing Support Services

CAS Faculty & Staff,

Recently, Microsoft released some necessary software updates under 
non-traditional categories not included in our normal update process. 
Our update process now includes these categories so your computer may 
reboot with little or no warning.  If your computer prompts you to 
restart, you should.  One of the updates is related to the new daylight 
saving time changes 
(http://davinci.cascss.unt.edu/cgi-bin/sysnews-html?sysnews_id=299).

Howdy, CAS Faculty and Staff,

A quick reminder regarding next weekend's later-than-usual Daylight 
Saving Time change (see original email at 
(http://davinci.cascss.unt.edu/cgi-bin/sysnews-html?sysnews_id=3D299) 
and the new version of GroupWise.  We've already received reports about 
some GroupWise appointments moving an hour, so please remain aware of 
the possible issues and verify your time-related data over the next 
couple weeks.

CAS Faculty & Staff,

We plan to roll out a new version of the GroupWise email software to 
Windows computers starting the evening of Thursday, October 25; the 
install process takes only takes a few minutes.  The software does not 
require your computer to restart but it does close GroupWise, Notify and 
GroupWise Instant Messenger if they are running.

Early-adopters may choose to install the software now by clicking Start 
-> CAS Software -> Maintenance -> Installers -> Communications -> 
Install GroupWise 7.0.2 HP1.

The GroupWise 7 software includes:
* Spell check as you type
* Color schemes
* Quick Filters
* Better control over inline quotations and internet-style replies

If you run into problems, please contact our office (cascss@unt.edu or 
x4498) from 8 A.M. until 7 P.M. (Mon-Fri) and 10 A.M. until 2 P.M. 
(Sat).  As usual, CAS Computing Support Services provides system 
assistance--it remains your responsibility to learn how to use (and 
adapt to) the software we deploy/configure.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of October.  Your computer may reboot with little 
or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200710.mspx

Thank you.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of September.  Your computer may reboot with 
little or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200709.mspx

Thank you.

Howdy, CAS Faculty and Staff,

Please share with people you supervise who are not benefits-eligible 
faculty/staff.

The problem I most recently noted on July 27th ( http://davinci.cascss.unt.=
edu/cgi-bin/sysnews-html?sysnews_id=3D326 ) continues to worsen on campus. 
 UNT IT Security reports our colleagues unintentionally facilitate 
(surprisingly, even a few here in CAS) an unhealthy 10-15 desktop computer 
system infections each day (causing at least $9,000/month in recovery 
costs).  Once compromised, the victim's computer is used to attack other 
computers.

Our best defense against this problem is you:  You should not click on 
attachments or web links from unsolicited/untrusted emails.  Instead, you 
should enter the web address by hand (or use your own bookmark) and 
visit/login to the web site to handle the correspondence.  This is very 
similar to why you wouldn't assume someone calling your home and claiming 
they were with a financial institution really *is* with a financial 
institution (at least, I hope you wouldn't).

The phrases and payload names in the malicious email messages continue to 
vary as the worm gains infamy (and is thus adopted and extended by more 
ne'er-do-wells).  You may find a partial list at the http://www.symantec.co=
m/outbreak/storm_trojan.html web site.

Thank you,
Tim Christian
Director, CAS Computing Support Services

** Low Priority **

Howdy, CAS GroupWise Users,

The Dell consultants and UNT's Computing and Information Technology
Center (CITC) ran into problems setting up the Microsoft Outlook
infrastructure.  Therefore, CITC is indefinitely postponing the campus
migration from Novell GroupWise to Microsoft Outlook.  Since there have
been no plans to re-schedule training, I recommend you take any
already-arranged classes.

We were planning to migrate to Outlook before the upcoming GroupWise
Daylight Saving Time bug (defect).  However, now we may decide to
upgrade GroupWise sooner rather than later to limit our risk.  I plan to
contact you with more information after we get a sense regarding what
CITC considers "indefinite" and develop a corresponding strategy.

Write to you later,
Tim Christian
Director, CAS Computing Support Services

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of August.  Your computer may reboot with little 
or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200708.mspx

Howdy, CAS Faculty and Staff,

Those of you living near the Denton campuses may have noticed we had
some extraordinary power (energy) problems today:
http://www.dentonrc.com/sharedcontent/dws/drc/localnews/stories/DRC_8-13_power.2a782847.html


The servers are up and running again at this time.

If Denton performs rolling power outages again, I recommend you
shutdown your computer and unplug the power cord (along with any other
devices, like printers) to limit power surge-related risks.

Write to you later,
Tim Christian
Director, CAS Computing Support Services

Howdy CAS Faculty & Staff,

As foreshadowed back in July 
(http://davinci.cascss.unt.edu/cgi-bin/sysnews-html?sysnews_id=325), the 
time has come to upgrade all remaining Microsoft Office 2003 
installations to Office 2007 in preparation for our email system 
migration in October.  This afternoon (August 6) I set Office 2007 as a 
"force-run" on all remaining Windows XP machines that did not already 
install it.  Your computer will force a delayed reboot after installing 
the software.  You can expedite the reboot by choosing Start -> Shutdown 
-> Restart.

This upgrade does not change GroupWise or your email address.

Howdy, CAS Faculty and Staff,

As usual, you should critically consider whether or not you should open 
email from unknown senders.  You should practice even more restraint if 
the sender (known or not) requests that you follow unusual instructions 
or, if the email doesn't make sense in some way.

UNT has seen a marked rise in malicious "greetings card" email, which, if 
you follow the email's instructions (visit a web site to see a greeting 
card), may compromise your computer and then use the computer for 
malicious purposes.  The virus/worm in question is the most widespread 
we've seen in a few years, so we expect imitators (hoping for similar 
"success") in the near future (which brings us back to your recommended 
general practice noted in this email's first paragraph).

Write to you later,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

I've updated the Email and Office 2007 migration schedule at the http://www=
.cascss.unt.edu/2007summer/index.php#schedule web site.  Please visit the 
site to find out what will happen and when.  Once again, I strongly 
recommend you perform the Office 2007 for Windows upgrade before we force 
it upon you (tentatively 8/1/2007) because you may:
    * Upgrade more at your (rather than our) convenience
    * Upgrade during CASCSS office hours to report/resolve a deployment 
issue
    * Plan for the upgrade down time (which takes between 15 and 60 
minutes to happen, longer if on an older computer)
    * Plan some significant time after the installation to practice using 
the new Office programs
    * Experience a better/smoother upgrade
    * Take advantage of new Office features ahead of your colleagues
See the http://www.cascss.unt.edu/2007summer/index.php#office web site to 
learn about the new software's *many* changes and features along with our 
preferred installation method.

In response to the many inquiries regarding the hands-on training classes: 
If you already registered for hands-on Outlook for Windows training, your 
are still registered for your respective class (unless you are in the 
Dean's Offices, in which we canceled yours).  I recommend you take 
training (if you think you need it) as close to your migration date as 
possible (hence the schedule review above).  To alter your registration, 
please send a GroupWise message to the EISTRN email address.  Currently, 
the last day for hands-on training is Thursday , September 27th, which may 
happen quite a bit before you start using Outlook in October.

Thanks,
Tim Christian
Director, CAS Computing Support Services