CAS CSS News

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Hello CAS GroupWise Users,

Much of the campus has migrated from GroupWise to Microsoft Outlook
(a.k.a "Entourage" for MacOS), including the offices of the CAS Dean, 
Provost, and
President.  It's time to move all CAS departments over to the new system.  
The
following schedule was proposed to  and agreed upon by CAS chairs for 
migrating
GroupWise user accounts to Microsoft Outlook.

Attached is the message sent to CAS department chairs outlining the 
schedule and
points to consider regarding the CAS GroupWise to Outlook migration.  The 
schedule
was approved with no comments.

Take time between now and when your area migrates to clean out unnecessary
messages from your mailbox and archive.  You will receive an email a 
few
days prior to your migration date as a reminder to stay out of your 
mailbox during
the migration and with information on what to expect after you login to 
Outlook the
first time.

Update on key points:
* Upgrades start around lunch time (12:05 P.M.)
* Users must NOT access their email accounts until the following morning 
(including via
the web).
* This phase only moves active email:
        - Not archives; archives are self-migrated with detailed instructio
ns to follow
        - Not PDA synchronization; please email me (searle at unt.edu) so 
we can schedule
a time after your migration to configure your PDA
* In lieu of on-campus validation, users may verify their email accounts 
migrated
successfully via the new web mail (https://webmail.unt.edu/); instructions 
at
http://www.cascss.unt.edu/solutions/howto/webmail.unt.edu/.

If you have any questions or concerns, please contact me (Searle at 
unt.edu) via email. 

Thank you,

Curry Searle
CAS Postmaster





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[Cas-chairs] Migrating CAS departments from GroupWise to Microsoft Outlook
Christian, Tim tim at unt.edu
Tue Apr 1 16:20:26 CDT 2008

Howdy, CAS Chairs,
***************************************************************************
*****
Much of the campus has migrated from GroupWise to Microsoft Outlook
(or "Entourage" for MacOS), including the offices of the CAS Dean, 
Provost, and
President.  It's time to move all CAS departments over to the new system. 

Curry Searle ( Searle at unt.edu ) proposes the following tentative 
schedule for
 migrating your department's/program's GroupWise user accounts to 
Microsoft Outlook.

Key points:
* This phase only moves active email:
        - Not archives
        - Not PDA synchronization
* Upgrades start around lunch time (12:05 P.M.)
* Users should not access their email accounts until the following 
morning.
* In lieu of on-campus validation, users may verify their email accounts 
migrated
successfully via web site.

In order of departmental abbreviation:
AERO: Tuesday, May 20, 2008
BIOL: Tuesday, June 3, 2008
CHEM: Thursday, June 5, 2008
COMM: Thursday, May 8, 2008
DATA: Thursday, May 15, 2008
ECON: Thursday, June 12, 2008
ENGL: Thursday, May 29, 2008
FORL: Tuesday, May 27, 2008
GEOG: Tuesday, May 13, 2008
HIST: Thursday, May 22, 2008
IAS: Tuesday, May 13, 2008
INTS: Thursday, May 22, 2008
JEWISHSTUDIES: Thursday, May 22, 2008
JOUR: Thursday, May 8, 2008
MATH: Tuesday, May 6, 2008
MILS: Tuesday, May 6, 2008
PHIL:  Tuesday, May 13, 2008
PHYS: Tuesday, June 10, 2008
PSCI: Thursday, May 22, 2008
PSYC: Thursday, June 12, 2008
RTVF: Thursday, May 15, 2008
SPHS: Tuesday, May 20, 2008
WMST: Tuesday, May 6, 2008

If you have any questions or concerns, please contact Curry Searle ( 
Searle at unt.edu )
by Friday, April 4th.

Thanks,
Tim Christian
Director, CAS Computing Support Services

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Hello CAS GroupWise Users,

Much of the campus has migrated from GroupWise to Microsoft Outlook
(a.k.a "Entourage" for MacOS), including the offices of the CAS Dean, 
Provost, and
President.  It's time to move all CAS departments over to the new system.  
The
following schedule was proposed to  and agreed upon by CAS chairs for 
migrating
GroupWise user accounts to Microsoft Outlook.

Attached is the message sent to CAS department chairs outlining the 
schedule and
points to consider regarding the CAS GroupWise to Outlook migration.  The 
schedule
was approved with no comments.

Take time between now and when your area migrates to clean out unnecessary
messages from your mailbox and archive.  You will receive an email a 
few
days prior to your migration date as a reminder to stay out of your 
mailbox during
the migration and with information on what to expect after you login to 
Outlook the
first time.

Update on key points:
* Upgrades start around lunch time (12:05 P.M.)
* Users must NOT access their email accounts until the following morning 
(including via
the web).
* This phase only moves active email:
        - Not archives; archives are self-migrated with detailed instructio
ns to follow
        - Not PDA synchronization; please email me (searle at unt.edu) so 
we can schedule
a time after your migration to configure your PDA
* In lieu of on-campus validation, users may verify their email accounts 
migrated
successfully via the new web mail (https://webmail.unt.edu/); instructions 
at
http://www.cascss.unt.edu/solutions/howto/webmail.unt.edu/.

If you have any questions or concerns, please contact me (Searle at 
unt.edu) via email. 

Thank you,

Curry Searle
CAS Postmaster



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[Cas-chairs] Migrating CAS departments from GroupWise to Microsoft Outlook
Christian, Tim tim at unt.edu
Tue Apr 1 16:20:26 CDT 2008

Howdy, CAS Chairs,
***************************************************************************
*****
Much of the campus has migrated from GroupWise to Microsoft Outlook
(or "Entourage" for MacOS), including the offices of the CAS Dean, 
Provost, and
President.  It's time to move all CAS departments over to the new system. 

Curry Searle ( Searle at unt.edu ) proposes the following tentative 
schedule for
 migrating your department's/program's GroupWise user accounts to 
Microsoft Outlook.

Key points:
* This phase only moves active email:
        - Not archives
        - Not PDA synchronization
* Upgrades start around lunch time (12:05 P.M.)
* Users should not access their email accounts until the following 
morning.
* In lieu of on-campus validation, users may verify their email accounts 
migrated
successfully via web site.

In order of departmental abbreviation:
AERO: Tuesday, May 20, 2008
BIOL: Tuesday, June 3, 2008
CHEM: Thursday, June 5, 2008
COMM: Thursday, May 8, 2008
DATA: Thursday, May 15, 2008
ECON: Thursday, June 12, 2008
ENGL: Thursday, May 29, 2008
FORL: Tuesday, May 27, 2008
GEOG: Tuesday, May 13, 2008
HIST: Thursday, May 22, 2008
IAS: Tuesday, May 13, 2008
INTS: Thursday, May 22, 2008
JEWISHSTUDIES: Thursday, May 22, 2008
JOUR: Thursday, May 8, 2008
MATH: Tuesday, May 6, 2008
MILS: Tuesday, May 6, 2008
PHIL:  Tuesday, May 13, 2008
PHYS: Tuesday, June 10, 2008
PSCI: Thursday, May 22, 2008
PSYC: Thursday, June 12, 2008
RTVF: Thursday, May 15, 2008
SPHS: Tuesday, May 20, 2008
WMST: Tuesday, May 6, 2008

If you have any questions or concerns, please contact Curry Searle ( 
Searle at unt.edu )
by Friday, April 4th.

Thanks,
Tim Christian
Director, CAS Computing Support Services

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Howdy, CAS Computing Committee, Faculty/Staff, Department Chairs, Program D
irectors, and Webmasters,

The University's Administration expects all web site owners (see below to d
etermine if this means you) to register their web sites by May 31st.  See t
he http://announce.unt.edu/node/558 web site for a broader perspective/plan
.  Through our mutual efforts in this matter, over the next few years, UNT 
may substantially improve initial and lasting impressions of our instructio
n and research.  Information specific to CAS follows.

Faculty, staff, and student employees may need to register their UNT-relate
d personal web sites.  If your department links to your personal web site f
rom the main department web site, you do not need to register your site (th
e parent department assumes responsibility).  You may, however, need to hel
p the department's designee with the process.  If your personal web site st
ands alone (perhaps a research lab or center site), you need to register yo
ur web site (or, alternatively, get rid of your personal web site).

Department chairs and program directors must assign a person for the purpos
e of registering the respective department/program web site(s) by May 31st 
and in the future (annually).

Registrants should direct questions about the site registration form/proces
s to URCM's Kenn Moffitt ( moffitt@unt.edu ).

Registrants should direct questions about web site software/services CAS pr
ovides to CAS's Trent Geerdes ( trent@unt.edu and please include the site/p
age address and other information he may need answer your question).

Thank you for your service,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

Just a reminder of the email I sent earlier ( http://cgi.cascss.unt.edu:800
0/cgi-bin/sysnews-html?sysnews_id=3D351 ) noting, in particular, GAB power 
outages tonight (3/18) and tomorrow night (3/19) (also see: http://www2.fac=
ilities.unt.edu/ ).  Even if you do not office in the GAB, we believe this 
outage may interrupt computer/network services for long time periods (inclu
ding web services).

Finally, for the rest of Spring Break, we strongly advise you to shut down 
and turn off your computer (and other items like monitors, printers, etc.) 
when you leave campus.

Write to you later,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

TJ deployed a new, web-based, remote file access service to replace the old
 system.  This software offers additional features over the predecessor.  A
dditional information follows.

You may now access the home, shared, and research directories all through t
he https://webfile.cas.unt.edu site (visiting the old web addresses automat
ically takes you to the new system).  To login, just use your CAS login ID 
(if you used the long form in the past, you should try using just the short
 form of your CAS login ID).

Clicking the "CAS-HOME" folder should bring up just your home folder (no ne
ed to mine down to your directory).

Right-clicking files in the file pane (displays on the right) brings up a s
hort-cut menu.  The short-cut menu includes cut (and paste for moving files
 around), delete, and a nifty "Add to new ZIP" option.  The ZIP option crea
tes a ZIP file in your directory on the server.  Then, you may download jus
t that zip file (rather than downloading multiple individual files).

Finally, you may select multiple files for upload as well.

If you run into problems, please contact our office ( cascss@unt.edu or x44
98 ).

Thanks,
Tim Christian
Director, CAS Computing Support Services

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Howdy, CAS Faculty and Staff,

From our perspective, it looks like you should have access to your files no
w (i.e., the "permissions" should work).  Windows users must logout and bac
k into the network to re-establish network drive mappings.

You should see *all* directories/folders on the research and shared directo
ries.  However, you should only see files in directories where you have pri
vileges.  See http://cgi.cascss.unt.edu:8000/cgi-bin/sysnews-html?sysnews_i
d=3D352 for more information.

To avoid permanent loss of data, you should spot-check files.  Some things 
to check:
* Does it look like all your folders/files exist?
* Can you edit your files?
* Do the file date/time stamps represent the most recent editing session?
* Do you have permissions where you should not?

If you run into problems, please contact our office at x4498 or cascss@unt.
edu<mailto:cascss@unt.edu>.

Thanks,
Tim Christian
Director, CAS Computing Support Services


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<html dir=3D"ltr"><head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-
1">
<style title=3D"owaParaStyle">P {
	MARGIN-TOP: 0px; MARGIN-BOTTOM: 0px
}
</style>
</head>
<body ocsi=3D"x">
<div dir=3D"ltr"><font face=3D"Tahoma" color=3D"#000000" size=3D"2">Howdy, 
CAS Faculty and Staff,</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">From our perspective, it 
looks like you should have access to your files now (i.e., the "permis
sions" should work).  Windows users must logout and back int
o the network to re-establish network drive mappings.</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">You should see *all* dire
ctories/folders on the research and shared directories.  However, you 
should only see files in directories where you have privileges.  See
<a href=3D"http://cgi.cascss.unt.edu:8000/cgi-bin/sysnews-html?sysnews_id
=3D352">http://cgi.cascss.unt.edu:8000/cgi-bin/sysnews-html?sysnews_id=3D35
2</a> for more information.</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">To avoid permanent loss o
f data, you should spot-check files.  Some things to check:</font></di
v>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"><font face=3D"tahoma">* <
/font>Does it look like all your folders/files exist?</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">* Can you edit your files
?</font></div>
<div dir=3D"ltr">
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"><font face=3D"tahoma">* <
/font>Do the file date/time stamps represent the most recent editing sessio
n?</font></div>
</div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">* Do you have permissions
 where you should not?</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">If you run into problems,
 please contact our office at x4498 or
<a href=3D"mailto:cascss@unt.edu">cascss@unt.edu</a>.</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">Thanks,</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">Tim Christian</font></div
>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2">Director, CAS Computing S
upport Services</font></div>
<div dir=3D"ltr"><font face=3D"tahoma" size=3D"2"></font> </div>
</body>
</html>

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Re-sent to system news site ...

-----Original Message-----
From: Christian, Tim
Sent: Tuesday, March 18, 2008 3:25 PM
To: cas-faculty@unt.edu; cas-staff@unt.edu
Subject: Status of network folder/directory access

Howdy, CAS Faculty and Staff,

If you can currently access files on the network drives (e.g., H:, S:, and 
R: drives; "Home," "Shared," and "Research" disks), please continue saving 
your changes to a local drive (e.g., in C:	emp or on a removable drive) un
til we finish migrating data.

In testing, our current solution fixes the network directory/folder visibil
ity problems, and the solution should work for the whole College.  However,
 because of the large amount of data, it may take all the way until the sta
rt of business on Wednesday before you may see/use your home directory file
s.

Even if you can currently see directories/files, as the solution runs, it s
hould cause directories to disappear again.  This means we expect the web s
ites to go down for an hour or two tonight, for example.

Because fewer people than usual need directory/file access this week, we be
lieve the College benefits the most from completing this data migration now
 rather than scheduling multiple days of down time later in the semester.  
For those of you currently working around this issue right now, thank you, 
and hang in there!

Thanks,
Tim Christian
Director, CAS Computing Support Services

Re-sent to system news site ...

-----Original Message-----
From: Christian, Tim
Sent: Tuesday, March 18, 2008 12:00 PM
To: cas-faculty@unt.edu; cas-staff@unt.edu
Subject: Accessing your network files and saving changes

Howdy, CAS Faculty and Staff,

We've had reports from customers stating they cannot see/access files (what
 computing support staff term a "permissions problem").  We are currently a
ssessing overall solutions (viability and timeliness) and I plan to send an
 email out around mid-afternoon with our plan.

For now:

If you *cannot* access your files on the H: and S: drive, and it is critica
lly important you gain access today, please contact our office (cascss@unt.
edu or x4498) with your login ID and the file's location--otherwise, please
 wait for us to announce our plans around mid-afternoon.

If you *can* access files on the H: and S: drive, please save any changes y
ou make to a local drive (flash drive, C:, etc.) so that, no matter what so
lution we deploy, your changes remain safe.

Thanks,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

After this coming weekend's upgrades, we expect all CAS users to see all fo
lder *names* (NOT the file names and file contents within folders) on the "
Shared" (S:) and Research (R:) drives.  This upgrade side effect relates to
 the methods Novell and Microsoft use to manage permissions and the resulti
ng computer administration business practices.  We do not think this poses 
a security risk, it just makes things look different so we plan (though pla
ns do change) to proceed using this method.  The only thing we think that m
ight cause an issue for you (or a group with which you work) happens if you
 (or your group) use a folder hierarchy naming system (i.e., the way you na
me folders and subfolders) describing actions with respective subjects.

For example, if you create a folder on the "Shared" drive named "PAC" and u
nder the folder you create folders named "Denied Recommendations" and "Appr
oved Recommendations" and under those folders you create folder names using
 candidate names, you get something like the following (hopefully the follo
wing relationships display correctly on your screen):
S:DEPTFaculty
        ---PAC
                +---Approved Recommendations
                |       +---Anne Teak
                |       ---Olive Yew
                ---Denied Recommendations
                        +---Al Fresco
                        ---Hazel Nutt

As you may see from the above, it would likely pose a political problem (be
cause a candidate could determine approval/denial recommendations from the 
folder naming convention).  On the other hand, if you name a folder "Tenure
 Review" and name the subfolders with candidate names, then nobody can disc
ern the results from the naming convention.  Please note: Only authorized u
sers may access file names and file contents within folders.

Beyond the specific example, please review and consider your folder naming 
convention on the S: and R: drives and decide whether or not this poses a p
roblem.  If you identify small problems, please work around them by renamin
g folders.  However, if you believe this approach may cause a big problem, 
or you want to find out more information about this change, please contact 
Thomas "TJ" Miller ( temiller@unt.edu ).

This only affects the "Shared" (S:) and "Research" (R:) drives.  Only you a
nd the computer system administrators may view your "Home" (H:) contents.

Thank you for your time,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

Please forward this email to part time employees and/or students you superv
ise.

As I noted in previous CAS Computing Committee and CAS Chairs meetings, we 
plan to make and undergo substantial changes this and (especially) next wee
k (during Spring Break).  We also need to accommodate changes other campus 
areas (like Facilities and Computing and Information Technology Center) nee
d to make, and those changes impact your computer services as well.

For the next couple weeks, we strongly advise you to always shut down and t
urn off your computer (and other items like monitors, printers, etc.) when 
you leave campus.  A chronological list detailing planned maintenance follo
ws, which you may want to print/file for future use.

Thursday, 3/13: All CAS Dean Administrative Offices use Microsoft Outlook i
nstead of GroupWise.

Friday, 3/14, after 5:55 P.M.: CAS file, print, and web servers go down for
 about two hours to migrate electrical systems.

Saturday, 3/15: Intermittent web, mailing list, and network print services 
during various hardware/software upgrades.

Sunday, 3/16: Migrate X-Med (clinic software) and some internal systems.

Monday, 3/17 (UNT closed): Starting around noon, CAS network file, print, a
nd web services go down for upgrade.

Tuesday, 3/18: After CAS users power-on computers, they start using Microso
ft file and print services (you should not need to do anything, it should j
ust sort of happen, if all goes as planned).

Wednesday, 3/19: At noon, Computing and Information Technology Center begin
s maintenance which may or may intermittently impact your ability to access
 other systems throughout the rest of the week.  CAS server systems shutdow
n at 5 P.M. so Siemens may remove old fire suppressant cylinders and then a
ll power to GAB shuts off as part of Facilities' Electrical Feeder Replacem
ent project (http://www2.facilities.unt.edu/ ).

Thursday, 3/20: CAS computer systems may or may not go down sometime after 
5 P.M. until the following morning as part of Facilities' Electrical Feeder
 Replacement project (http://www.facilities.unt.edu/ ).

Some of the above work relates to a major transition to all new server hard
ware and infrastructure (network systems and power cabling) and server soft
ware (replacing much of our 20-years-in-use Novell software with Microsoft 
solutions).  We plan to anticipate and resolve problems for your normal use
 of the system, but we expect some problems to happen, which we may not ide
ntify before or during the upgrade process.  We plan to remain open Tuesday
 through Friday of next week from 8 A.M. until 7 P.M. and Saturday from 10 
A.M. until 2 P.M.  If you run into problems please let us know. (cascss@unt
.edu and x4498).

Known and unknown issues: Currently no feature-for-feature replacement of t
he current remote file access via the web exists.  We plan to provide a cou
ple of alternate solutions that should meet the needs of most users (more o
n that later).  It may take some time after the break for some services to 
regain firm footing.  Additionally, we may need to make changes to network 
print services after the break, after desktop computers back on-line.  As u
sual, we will all work together and adapt to respective changes to the best
 of our abilities.

Please report problems to our office (cascss@unt.edu and x4498) so we can t
rack and resolve the problems.

Thank you,
Tim Christian
Director, CAS Computing Support Services.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security
updates for the month of March.  Your computer may reboot with little
or no warning.  If your computer prompts you to restart, you should. For 
detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200803.mspx

Along with these security updates I've included an update to the 
software we use to manage CAS Windows computers.  The update only takes 
a couple of minutes and you can continue working while the update applies.

Let me know if you have any questions.

Howdy CAS Faculty and Staff,

A couple of your colleagues alerted us to an email scam requesting private 
information.  The email
* claims to come from "admin@unt.edu" and "Unt Team" and
* requests information, such as your date of birth, login ID, and 
password.

Nobody at UNT should ask you for your password (CAS never has).  If there 
was some sort of strange circumstance that we needed to ask for it, then 
it would behoove you to contact us independently to verify the request 
(just as your colleagues did by forwarding the email to "CASCSS@unt.edu" 
and asking, "Is this legit?").

If you did respond to an email similar to the one I note above, you can 
still limit risk by:
1) Visiting the http://ams.unt.edu site and changing your password
2) Changing your Novell/Microsoft password (under Windows, press Ctrl+Alt+D
el and select "Change Password")

Thank you for your wariness,
Tim Christian
Director, CAS Computing Support Services

Former Pegasus Mail Users,

You are receiving this message because you have used the Pegasus Mail 
software in the past 6 months.  I've confirmed in-person with most of 
you, and "electronically" for all, that your primary UNT email mailbox 
is no longer the Pegasus Mail system.  This email is to let you know 
that the Pegasus Mail server is scheduled for decommission on Monday, 
March 17, 2008.  The messages stored in your Pegasus Mail mailbox will 
still be available as text files for reference; however, "reply-to" and 
sending from Pegasus Mail will not be available.

Let me know if you have any questions.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security
updates for the month of February.  Your computer may reboot with little
or no warning.  If your computer prompts you to restart, you should. 
Included in these updates, but not listed as a security update, is 
Internet Explorer 7.  The most commonly-used web-based campus services 
(EIS, MyUNT, WebCT, etc.) currently support IE7 so this upgrade should 
have little impact beyond getting use to the new browser.  We still 
recommend using Mozilla Firefox for daily browsing except in cases where 
IE is required.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200802.mspx

Thanks!

Howdy, CAS Faculty and Staff,

Please distribute, as appropriate, to people (non-faculty/staff) you 
supervise.

CAS Computing plans to temporarily disable CAS file, print, login, and web 
services tonight (1/25/8) from 7 P.M. until 8 P.M. (longer if needed) to 
make emergency repairs.  During the emergency maintenance time period, you 
may continue to use locally installed software (such as Microsoft Office 
and GroupWise) and access the Internet (as long as you remain logged into 
the network).

Should you experience problems after the update, our office opens (as 
usual) for walk-in (GAB 313) and phone services (x4498) on Saturday, from 
10 A.M. until 2 P.M.

Write to you later,
Tim Christian
Director, CAS Computing Support Services

CAS Faculty & Staff,

You may recall my previous note 
(http://davinci.cascss.unt.edu/cgi-bin/sysnews-html?sysnews_id=344) in 
which I stated that a reboot was not required.  After wider-spread 
testing, it appears that a reboot may happen in some instances with 
little or no warning after the update completes.  I've added a 
count-down timer to the beginning of the update to provide you time to 
save any work you have in progress.

Thank you.

CAS Faculty & Staff,

Shortly before 5pm on Monday, January 28, I plan to deploy an update to 
the McAfee virus detection software for all Windows computers. This 
update takes approximately 10 minutes and should not require a reboot. 
If you would like to "early adopt" the new update, you can run it from 
CAS Software -> Maintenance -> Force Run -> Install McAfee ePO Agent 
3.6.0.569. This update does not affect Macintosh or Linux computers.

Please let me know if you have any questions.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of January.  Your computer may reboot with little 
or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200801.mspx

Thank you.

-------- Original Message --------
Subject: Changes to email SPAM detection at UNT
Date: Wed, 02 Jan 2008 10:44:21 -0600
From: Curry Searle <searle@unt.edu>
Reply-To: searle@unt.edu
Organization: CAS Computing Support Services - UNT
To: cas-faculty@mail.cas.unt.edu, cas-staff@mail.cas.unt.edu
CC: techs@mail.cas.unt.edu

Howdy, CAS Faculty and Staff,

As you may recall from Tim's earlier announcement or the UNT InHouse
article, UNT purchased the "best of breed" SPAM identification system
and put it into production in place of the old ad hoc solution.
Additionally, with support from distributed computing support areas
(including CAS), CITC turned off the built-in GroupWise "Junk Mail
Handling" due to numerous complaints and continued problems with its
interface and spam detection logic.

Here are a few links related to the announcement:

CITC's Announcement Article in InHouse
http://inhouse.unt.edu/index.cfm?commentID=2316

Tim Christian's Initial Announcement to CAS Faculty & Staff
http://davinci.cascss.unt.edu/cgi-bin/sysnews-html?sysnews_id=338

Using the IronPort SPAM appliance
http://www.cascss.unt.edu/solutions/howto/spam.unt.edu/

Manage Registered Email Addresses
http://www.cascss.unt.edu/solutions/howto/ams-registeredaddresses/

Please let me know if you have any questions.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security
updates for the month of December.  Your computer may reboot with little
or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200712.mspx

Thank you.

Howdy, CAS Faculty and Staff,

Please distribute, as you deem appropriate, to non-faculty/staff you 
supervise.

After the upgrade (e.g., Monday morning), you may need to reboot your 
computer to re-establish connectivity to the campus network.

CITC Data Communications plans to upgrade some network hardware and 
software this Saturday (12/15/7) from 10 P.M. until midnight (longer if 
needed).  They estimate two 10 minute service outages at 10 P.M. and 11 
P.M. respectively.  During that time, you may use locally-installed 
software (like Microsoft Office).

Please email me any questions or concerns.

Thank you,
Tim Christian
Director, CAS Computing Support Services

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of November.  Your computer may reboot with little 
or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200711.mspx

Thank you.

Howdy, CAS Faculty and Staff,

UNT purchased the "best of breed" spam identification system and put it 
into production in place of the old ad hoc solution.  There should be an 
official email about it later (as well as an inHouse article).  CITC had 
planned to make an announcement (with subsequent delay) regarding the new 
system, but there has been a six-fold increase in spam and so they decided 
to do it now.

What you need to know now: The new system puts "suspect" email into your 
own personal quarantine folder at the https://spam.unt.edu/Search web 
site.  You may log into that site with your EUID and password and 
review/release misidentified email.   The system purges unreleased 
quarantined messages after fifteen days.

Write to you later,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

Please share this information with non-faculty/staff computer users you 
supervise.

Each year, about 75 people in CAS get the distressing surprise of hard 
disk failure.  If you maintain good back-up procedures, you can lessen 
distress by mitigating data loss from hardware and other problems (e.g., 
theft, system compromises, natural disasters, accidents, etc.).  Therefore,
 I ask you to consider three things:
1) For disaster recovery purposes, CAS Computing backs-up things you store 
on the network (e.g., H:, S:, and R: drives).
2) You must routinely back-up any original work you save locally (e.g., 
desktop, local drives like C:, and removable drives).
3) You must safeguard your equipment from theft, especially laptops and 
removable drives.

Also, please remember to safeguard your back-ups, since back-ups typically 
contain any/all private (e.g., FERPA- and/or HIPPA-protected) information 
you may create/maintain. 

Tangential to this topic, currently the most common data theft relates to 
property theft (e.g., notebook computers and/or external hard drives from 
home robberies and vehicle "smash and grab" thefts).  For example, a 
recent McKinney Police Blotter shows 50% of all incidents report a laptop 
computer theft ( http://www.dallasnews.com/sharedcontent/dws/news/city/coll=
in/mckinney/stories/DN-mcblotter_26cco.ART.North.Edition1.42cb194.html ).  
Finally, the College's most diligent department inventory clerks maintain 
accurate property custody receipts.

For more information, please visit the http://www.cas.unt.edu/committees/cc=
/policies/backup/ web site.  If you need more help with this topic, please 
contact your building's computer technical support person (see http://www.c=
ascss.unt.edu/).

Thanks,
Tim Christian
Director, CAS Computing Support Services

CAS Faculty & Staff,

Recently, Microsoft released some necessary software updates under 
non-traditional categories not included in our normal update process. 
Our update process now includes these categories so your computer may 
reboot with little or no warning.  If your computer prompts you to 
restart, you should.  One of the updates is related to the new daylight 
saving time changes 
(http://davinci.cascss.unt.edu/cgi-bin/sysnews-html?sysnews_id=299).

Howdy, CAS Faculty and Staff,

A quick reminder regarding next weekend's later-than-usual Daylight 
Saving Time change (see original email at 
(http://davinci.cascss.unt.edu/cgi-bin/sysnews-html?sysnews_id=3D299) 
and the new version of GroupWise.  We've already received reports about 
some GroupWise appointments moving an hour, so please remain aware of 
the possible issues and verify your time-related data over the next 
couple weeks.

CAS Faculty & Staff,

We plan to roll out a new version of the GroupWise email software to 
Windows computers starting the evening of Thursday, October 25; the 
install process takes only takes a few minutes.  The software does not 
require your computer to restart but it does close GroupWise, Notify and 
GroupWise Instant Messenger if they are running.

Early-adopters may choose to install the software now by clicking Start 
-> CAS Software -> Maintenance -> Installers -> Communications -> 
Install GroupWise 7.0.2 HP1.

The GroupWise 7 software includes:
* Spell check as you type
* Color schemes
* Quick Filters
* Better control over inline quotations and internet-style replies

If you run into problems, please contact our office (cascss@unt.edu or 
x4498) from 8 A.M. until 7 P.M. (Mon-Fri) and 10 A.M. until 2 P.M. 
(Sat).  As usual, CAS Computing Support Services provides system 
assistance--it remains your responsibility to learn how to use (and 
adapt to) the software we deploy/configure.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of October.  Your computer may reboot with little 
or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200710.mspx

Thank you.

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of September.  Your computer may reboot with 
little or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200709.mspx

Thank you.

Howdy, CAS Faculty and Staff,

Please share with people you supervise who are not benefits-eligible 
faculty/staff.

The problem I most recently noted on July 27th ( http://davinci.cascss.unt.=
edu/cgi-bin/sysnews-html?sysnews_id=3D326 ) continues to worsen on campus. 
 UNT IT Security reports our colleagues unintentionally facilitate 
(surprisingly, even a few here in CAS) an unhealthy 10-15 desktop computer 
system infections each day (causing at least $9,000/month in recovery 
costs).  Once compromised, the victim's computer is used to attack other 
computers.

Our best defense against this problem is you:  You should not click on 
attachments or web links from unsolicited/untrusted emails.  Instead, you 
should enter the web address by hand (or use your own bookmark) and 
visit/login to the web site to handle the correspondence.  This is very 
similar to why you wouldn't assume someone calling your home and claiming 
they were with a financial institution really *is* with a financial 
institution (at least, I hope you wouldn't).

The phrases and payload names in the malicious email messages continue to 
vary as the worm gains infamy (and is thus adopted and extended by more 
ne'er-do-wells).  You may find a partial list at the http://www.symantec.co=
m/outbreak/storm_trojan.html web site.

Thank you,
Tim Christian
Director, CAS Computing Support Services

** Low Priority **

Howdy, CAS GroupWise Users,

The Dell consultants and UNT's Computing and Information Technology
Center (CITC) ran into problems setting up the Microsoft Outlook
infrastructure.  Therefore, CITC is indefinitely postponing the campus
migration from Novell GroupWise to Microsoft Outlook.  Since there have
been no plans to re-schedule training, I recommend you take any
already-arranged classes.

We were planning to migrate to Outlook before the upcoming GroupWise
Daylight Saving Time bug (defect).  However, now we may decide to
upgrade GroupWise sooner rather than later to limit our risk.  I plan to
contact you with more information after we get a sense regarding what
CITC considers "indefinite" and develop a corresponding strategy.

Write to you later,
Tim Christian
Director, CAS Computing Support Services

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of August.  Your computer may reboot with little 
or no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200708.mspx

Howdy, CAS Faculty and Staff,

Those of you living near the Denton campuses may have noticed we had
some extraordinary power (energy) problems today:
http://www.dentonrc.com/sharedcontent/dws/drc/localnews/stories/DRC_8-13_power.2a782847.html


The servers are up and running again at this time.

If Denton performs rolling power outages again, I recommend you
shutdown your computer and unplug the power cord (along with any other
devices, like printers) to limit power surge-related risks.

Write to you later,
Tim Christian
Director, CAS Computing Support Services

Howdy CAS Faculty & Staff,

As foreshadowed back in July 
(http://davinci.cascss.unt.edu/cgi-bin/sysnews-html?sysnews_id=325), the 
time has come to upgrade all remaining Microsoft Office 2003 
installations to Office 2007 in preparation for our email system 
migration in October.  This afternoon (August 6) I set Office 2007 as a 
"force-run" on all remaining Windows XP machines that did not already 
install it.  Your computer will force a delayed reboot after installing 
the software.  You can expedite the reboot by choosing Start -> Shutdown 
-> Restart.

This upgrade does not change GroupWise or your email address.

Howdy, CAS Faculty and Staff,

As usual, you should critically consider whether or not you should open 
email from unknown senders.  You should practice even more restraint if 
the sender (known or not) requests that you follow unusual instructions 
or, if the email doesn't make sense in some way.

UNT has seen a marked rise in malicious "greetings card" email, which, if 
you follow the email's instructions (visit a web site to see a greeting 
card), may compromise your computer and then use the computer for 
malicious purposes.  The virus/worm in question is the most widespread 
we've seen in a few years, so we expect imitators (hoping for similar 
"success") in the near future (which brings us back to your recommended 
general practice noted in this email's first paragraph).

Write to you later,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

I've updated the Email and Office 2007 migration schedule at the http://www=
.cascss.unt.edu/2007summer/index.php#schedule web site.  Please visit the 
site to find out what will happen and when.  Once again, I strongly 
recommend you perform the Office 2007 for Windows upgrade before we force 
it upon you (tentatively 8/1/2007) because you may:
    * Upgrade more at your (rather than our) convenience
    * Upgrade during CASCSS office hours to report/resolve a deployment 
issue
    * Plan for the upgrade down time (which takes between 15 and 60 
minutes to happen, longer if on an older computer)
    * Plan some significant time after the installation to practice using 
the new Office programs
    * Experience a better/smoother upgrade
    * Take advantage of new Office features ahead of your colleagues
See the http://www.cascss.unt.edu/2007summer/index.php#office web site to 
learn about the new software's *many* changes and features along with our 
preferred installation method.

In response to the many inquiries regarding the hands-on training classes: 
If you already registered for hands-on Outlook for Windows training, your 
are still registered for your respective class (unless you are in the 
Dean's Offices, in which we canceled yours).  I recommend you take 
training (if you think you need it) as close to your migration date as 
possible (hence the schedule review above).  To alter your registration, 
please send a GroupWise message to the EISTRN email address.  Currently, 
the last day for hands-on training is Thursday , September 27th, which may 
happen quite a bit before you start using Outlook in October.

Thanks,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

As you may note from the greeting above, email such as this delivers to 
CAS Faculty and Staff (benefits-eligible).  It does so through a mailing 
list we periodically update.  Therefore, as you deem appropriate, you 
should share the information we send you with your subordinates (e.g., 
student employees, TAs, TFs, RAs, etc.).  For example, in computer-related 
matters, you should share the information with subordinates who use 
computer systems we support.  If you do not communicate such information 
with your subordinates, you may unintentionally leave them without 
important information they need to continue doing great work for you and 
the university.

Thank you for your time,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

On Friday, July 27, we plan to approve Mozilla Firefox 2.0.0.5 for 
deployment to all College of Arts & Sciences Windows computers. You may 
choose to start using the new software early by installing it yourself 
from CAS Software -> Maintenance -> Installers -> Information Resources 
-> Install Mozilla Firefox 2.0.0.5.  The software does not require a 
restart of your computer but may prompt you to restart Firefox.

Enjoy!

Howdy, CAS GroupWise Users,

If you currently use GroupWise on Microsoft Windows, please continue 
reading.

To run the new version of Outlook (we plan to replace GroupWise with 
Outlook later this year), your computer must use Windows XP (instead of 
Windows 2000).  Earlier this year, almost all CAS departments did a great 
job (as usual) helping us identify and upgrade computers.  However, if you 
know of a computer currently running Windows 2000, and that computer also 
needs to run Outlook, please do the following:
1. Email Scott Powers your:
	1.1. Contact Name:
	1.2. Telephone Number:
	1.3. Department Name:
2. For *each* supported UNT computer on which you need Outlook to work:
	2.1. Right-click the desktop's "My Computer" icon to display the 
shortcut menu.
	2.2. Select the shortcut menu's "Properties" item to display the 
"System Properties" window.
	2.3. Click the "System Properties" window's "General" tab.
	2.4. If the "System:" text field shows something other than 
"Microsoft Windows XP," email Scott Powers the computer's:
		2.4.1. "System:" text field's first line (possibly 
"Microsoft Windows 2000")
		2.4.2. UNT # (inventory number):
		2.4.3. Building location:
		2.4.4. Room location:

Thank you for your time,
Tim Christian
Director, CAS Computing Support Services

CAS Faculty & Staff,

Microsoft released, and we have approved for distribution, security 
updates for the month of May.  Your computer may reboot with little or 
no warning.  If your computer prompts you to restart, you should.

For detailed information visit:

http://www.microsoft.com/protect/computer/updates/bulletins/200707.mspx

Howdy, CAS GroupWise Users,

Metaphorically speaking, we will not proceed to sea until we are very
confident the ship is seaworthy.  Which is to say that, despite many
weeks of overtime and above-average effort put forth by campus and third
party computing support staff, we need to do some more tuning to ensure
the new mail system meets your needs.

In technical terms, the university's computing professionals, along
with third party consultants, have been endeavoring to meet
pre-migration SAN (Storage Area Network) performance benchmarks
specified by Microsoft (and strongly recommended by our Dell
consultants)--and the system remains just a few milliseconds away from
meeting/exceeding those requisite benchmarks.

Thank you for your continued patience and understanding and I'll email
you once we create a revised deployment schedule.

As one or more of your Radio, Television, and Film (one of CAS's
Superior Performing Department Award recipients) colleagues might say,
"Stand by." 

Write to you later,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

Sometime this or next week, I recommend you set aside some time to
learn and install Microsoft Office 2007 for Windows (which includes
Word, Excel, Access, etc.).  We plan to deploy Office 2007 for Windows
to all CAS Windows XP computers beginning July 18th.  I recommend you do
the optional installation before July 18th because you may:
* Upgrade more at your (rather than our) convenience
* Upgrade during CASCSS office hours to report/resolve a deployment
issue
* Plan for the upgrade down time (which takes between 15 and 60 minutes
to happen, longer if on an older computer)
* Plan some time after the installation to practice using the new
Office programs
* Experience a better/smoother upgrade
* Take advantage of new Office features ahead of your colleagues

The new Office software deploys in "compatibility mode" so you can
continue exchanging documents with colleagues using older versions of
the software.  The CAS Dean's Offices were part of the Office 2007 for
Windows test group--so we all use it currently.

Before performing the optional upgrade, which takes about 15 to 60
minutes (or longer) to complete, please learn about the biggest changes
to Microsoft Office (Word, Excel, Access, etc.):
	- Minimal change overview:
http://office.microsoft.com/en-us/products/HA101679411033.aspx
	- Video tutorial:
http://office.microsoft.com/en-us/products/HA101679471033.aspx?pid=CL100796341033

After reviewing the material, you should at least know where to find
(and have some idea how to use) the "Microsoft Office Button," "Ribbon,"
and "Galleries."  I already affectionately call the "Microsoft Office
Button" the "MOB."

To perform the upgrade:
1. Close all open software (better: Restart the computer and login)
2. Right-click the "My Computer" icon and select "Properties"
3. On the "System Properties" window, ensure you are running the
"Microsoft Windows XP" system.
4. If you are NOT running "Microsoft Windows XP," you CANNOT upgrade.
5. If you ARE running "Microsoft Windows XP," do the following:
	a. Select "Start/CAS Software/Maintenance/Installers/Microsoft
Office/Install Microsoft Office 2007 (Full-withOutlookProfile)"
		-- Please ensure you select the correct software package
to install.
	b. Step away from the computer for 15 to 60 minutes (maybe 2
hours on really old/slow computers)

When the installation completes, you may need to restart your computer.
 If you run into problems, please contact our office (cascss@unt.edu or
x4498) from 8 A.M. until 7 P.M. (Mon-Fri) and 10 A.M. until 2 P.M.
(Sat).  As usual, CAS Computing Support Services provides system
assistance--it remains your responsibility to learn how to use (and
adapt to) the software we deploy/configure.

Finally, to reduce UNT's risk to hard drive crashes the new software
defaults to opening/saving work to the H: drive (your private "home"
directory).  If you kept files on the C: drive (your local computer
system) previously, you may need to look for your files under "My
Computer/Windows (C:)/Documents and Settings/yourLoginName/My Documents"
(where "yourLoginName is your login name). 

Happy clicking,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

We plan to upgrade Microsoft Office (Word, Excel, Access, etc.) for
Windows *before* we migrate your GroupWise mailbox (and therefore,
before you train/use the new mail software, known as "Outlook").  The
new Microsoft Office looks and works differently from the version you
currently use, so I strongly recommend you visit the
http://www.cascss.unt.edu/2007summer/#training web site for links
which introduce the major changes.  Additionally, some of you may want
to use this time to research/acquire/use other methods of learning the
new Office software (such as books, brochures, etc.).

We found out about some issues regarding the Microsoft Outlook training
registration system.  If you did not see an ideal training date
previously, please try again.  Visit the
http://www.cascss.unt.edu/2007summer/#training web site for suggested
Outlook training dates, syllabi, and related registration link.

Thanks,
Tim Christian
Director, CAS Computing Support Services

Sorry folks, forgot about the holiday on Wednesday.  The patches will deploy on Thursday July 5th at 
noon.


Trent Geerdes wrote:
> Greetings CAS Mac users,
> 
> I'm writing to announce the security and bug related patches that I'll 
> deploy to all College managed Macs at noon on Wednesday July 5th.  If 
> you are prompted to reboot your machine, please do so at that time.  If 
> you have any questions please feel free to contact me.  Thanks.
> 
> More information on the patches:
> 
> http://docs.info.apple.com/article.html?artnum=305533
> 
> http://docs.info.apple.com/article.html?artnum=305759
> 
> 

Greetings CAS Mac users,

I'm writing to announce the security and bug related patches that I'll deploy to all College managed 
Macs at noon on Wednesday July 5th.  If you are prompted to reboot your machine, please do so at 
that time.  If you have any questions please feel free to contact me.  Thanks.

More information on the patches:

http://docs.info.apple.com/article.html?artnum=305533

http://docs.info.apple.com/article.html?artnum=305759

Howdy, CAS GroupWise Users,

A list of some of this summer's projects along with a tentative
schedule is posted at the summer projects web site (
http://www.cascss.unt.edu/2007summer ).

Because of limited seating and a tight deployment schedule you should
at least review the training section (
http://www.cascss.unt.edu/2007summer/#training ), which includes
information on registering for hands-on training classes.

Thank you for your time,
Tim Christian
Director, CAS Computing Support Services

Howdy, CAS Faculty and Staff,

I recommend you print this for reference after the network software 
upgrade (currently scheduled to start at noon this Friday, 6/22/7).

This Friday, CITC Data Communication's Blair Copeland plans to upgrade 
some important network software between noon and 1 P.M.  During the 
upgrade, you may experience errors when attempting to access (e.g., 
visiting web sites) remote computers (on- and off-campus).  The software 
converts names you know (e.g., www.unt.edu) into a network address your 
computer may find/access (e.g., 129.120.188.44--aren't you glad you don't 
need to remember that!?).  The software also provides your computer with a 
valid network configuration/address when your computer starts (and about 
every 24 hours thereafter)--so you may experience errors like "unable to 
connect to domain" or "unable to find UNT tree" and similar.  If errors 
happen, Windows users may "login workstation only" to run some software 
(like Word, Excel, etc.).  Finally, some of the software enables computing 
support staff (like CAS Computing Services) to specify network configuratio
n options and allows us to add devices (like computer